Boardwalk Beach Resort recensioner

The daytime check-in staff was horrible! There was I think a manager that never came out of her office she just glanced out and heard her complaining on the radio and talking real bad too. I’m assuming employees! The maintenance staff for the main tower I ran into the gentleman’s name. I think his name is James very well kept, and there was a cleaner. I think her name was Emily. She went above and beyond to help us. It might’ve been her that was getting yelled at cause her radio kept going off. It was very busy that Saturday checking in, but Emily took care of us.

My mother in law paid over 3 grand for 7 nights…. But the room smelled like smoke so strongly it was burning our eyes and nose. Immediately found dirt and sand in the beds. Stuff all over the floor. Mold in the bathrooms. Hair on the pillows. Murphy bed headboard was broken. Table was broken. For 5 people we were given 8 towels to last the week and told it would be $35 if we needed more. Room wouldn’t cool off because the curtains cover the ac. Had to prop stuff in front of the curtains to make them stay back so the room would cool off.

I stayed in an Airbnb property here. But the whole building needs an upgrade! The walls are paper thin so you can hear everything that your neighbors are doing. The heated pool is dirty, the hot tub is dirty, the lazy river is dirty. They all need to be drained and cleaned. The walkways are old, and the paint is peeling up on them. They are dangerously slick when wet too.

Boardwalk is a dump motel that should be torn down, we stayed there five days and wanted to leave first day, dirty, unkept, and has no maintenance. Room did not have top sheet, deck was falling off building, and noise was unbearable from kids screaming and parents screaming. GO TO BREAKERS THREE HOTELS DOWN BEACH.

What a dump! Rented through Airbnb. The ratings were 5.0 on the site and this place was the total opposite. We checked in on the 13th of July 2024. We were supposed to be there till the 17th. We checked out the next day. What a disappointment. Do not book at the Boardwalk in Myrtle Beach. Disgusting!

there was mold on several walls and all over the refrigerator ... the handle on the toilet broke loose so had to fix it ... the chairs on the deck were disgusting and one was broken ... room 838 ... was great location but the unit was rather disgusting. we were comforted by the fact that a repair man said we were in an ok unit; some units he said he wanted to take a shower after entering. we could see into 133 and 136 and they looked real nice ...

This is probably the worst hotel I ever booked in thirty years of traveling. As a surprise for my sister, I booked this hotel on the beach. PICTURES SPEAK LOUDER THAN WORDS. the kitchen is old and broken down, rundown, the stove is gross, there are rips in the bedding. It’s not the least bit inviting. After reading the reviews, I took a chance and booked in here, and the reviews were spot on for this place. The exterior hallway is reminiscent of a rundown apartment building. The outside of the building is very inviting but once you get in these doors, it’s a different story.

Not the cleanest place to stay. We stayed 2 weeks and after first week asked for our sheets to be changed. Housekeeping said no - they would give us sheets to change them ourselves. I said I have trouble changing at home and need help and I don't work here. No dice! Seems a shame you can't get clean sheets on vacation. Maintenance staff very nice.

We stayed there this past September. I understand after Covid they don’t have the same daily housekeeping. Many places are like that. Our experience was like they forgot we were there. We got there on Monday, we had to go on Wednesday to ask for towels. Had to go back Friday to ask them to empty our garbage. We couldn’t fit any more garbage in it. They apologized but it was too late at that point. Our friends staying on the 3rd and 6th floors got their garbage emptied and towels changed daily. Our carpet could have used a vacuuming after a few days. Is it up to us to borrow a vacuum??? We booked a kitchenette so we could make breakfast. We bought groceries for breakfast only to go to cook and we don’t have a frying pan or spatula. The following day they brought us the smallest pan they could find which was large enough to cook a turkey. But now we had a pan. On the Weekend the stairwell smelled badly of pot. Went to do laundry, put our money in a washing machines only to find it wasn’t working. Had to go across the street to get my money back. They still didn’t put a sign on it saying it wasn’t working. In the room there was nowhere to even plug in USB to charge phone etc. Everywhere has that now, all they have to do is buy a lamp which has usb outlets and plugs. I enjoyed our stay in Myrtle Beach but not at this hotel. The best part of this hotel is the outside. It’s beautiful, 2 pools, lazy river and plenty of lawn seating with tables. ! I guess that’s why when you go on the hotel website, there are no pictures of the rooms, just the outside. The rooms are very much in need of update. I would never stay here again!

Read the reviews and was skeptical about stay but daughter had already made reservations. Seems like a rather old hotel that has not been kept up with subpar housekeeping at best. Microwave had mold on inside of door, toilet won't half flush and takes 30 minutes to fill. We had 2 rooms opposite each other on 8th floor. Room 887 the door seems like it is warped, won't open or close without some effort and a lot of noise. Room 888 has a jacuzzi however appeared it has not been cleaned in a while so wasn't used. Seems like the hotel needs revamping and remodeling, however for $275 for two nights in September total price for an economical get away if just some of the things was corrected would be well worth the value. Another complaint that is out of the hotels control constantly smelled ********* when on the balcony or outside.

Room was terrible. Dirty and nasty. Smelled horrible. Shower hasn’t been cleaned in a good while. Nasty mattresses and not enough pillows. We were told they had no more. They are advertising their new building as what they all should look like but they don’t. Do not recommend. Even elevator was nasty

We waited over 2 hours for towels AFTER we called!! The hotel claims to have “daily room service” but that’s only if you’re in your room at the time they come by- they aren’t allowed to come inside the rooms to change the trash, toilet paper, or resupply towels. Our room was a non-smoking room but reeked of it when we first came in. We had to buy 2 bottles of air freshener just to dim the smell. There was dust and debris all over the kitchen ware and it was obvious the dishes were never cleaned (or if they were, it was a VERY poor wash). The beds had hair and blood on the sheets!! There was also a nail stuck up by the bathroom floor and both my boyfriend and I stepped on it, causing painful bruises and cuts. With all of that, the hotel was not cheap and everything is so extremely old fashioned. The ONLY reason we stayed here was because it was the only hotel near the beach that allowed parties less than 21 to stay. That being said, we would’ve been better off staying home for a week instead of wasting our money on this crap hotel.

Filthy with bugs. Rude staff. There are three separate buildings . We paid $436 for two nights. Our building was old dirty and overlooked a demolished hotel Lazy river/pool for high end rooms. The lazy river is 2 ft deep with no current. The indoor pool is outside under parking garage. Run!

This place is absolutely Filthy and a sheer dump! Needs to be updated and upgraded! Our room not only smelled horrible but somebody else's hair was all over the place including shower, chairs where broken and balcony door couldn't be opened at all. I DO NOT RECOMMEND! Owner should be ashamed of this place...