Hotel Grand Serene, Mysore

Hotel is very decent and clean. Location is very good.... Center place for all the attraction points. Food was good. Overall a good stay..

The front desk staff need some better training. At the check out time, they showed us pics of some hand towel of our room and said it's blood stained and we need to pay for it. Then after verification, we clarified and they confirmed that they are few marks of temple kumkum on it and then hotel staff started telling us the kumkum won't go away after washing. And then later when we asked how much to pay, first one guy said that it's 350 rupees, later other said it's 250 rupees. We paid that amount. It's not about the amount but the way they were keen to charge something or other citing some reason or other. It looked little unprofessional on the part of hotel staff. Paying extra 250 rupees after a 3 day stay is not a big issue but the behaviour looked little odd somehow.

Such a big hotel and they crib to provide the water bottle. They don't clean the room unless asked and breakfast was pathetic. Not recommended. What more do they provide towels which are in bad shape and torn. Worst stay ever

Humble service and clean room with excellent service, the food quite nice and our stay in a elegance room with more amenities like free wifi and more and more

Hotel was very good. It’s a brand new one. They have very good restaurant and clean and beautiful swimming pool. Morning breakfast is so yummy. Almost all the normal breakfast dishes are there. Staffs are very polite. Overall very good stay

Located in a peaceful residential area and very close to the zoo. Rooms were very clean and comfortable. Restaurant was very loud, disturbing to small children and hindering conversation.