Hotel Nafpaktos

This was a lovely hotel. It was clean and the room was pleasant. The bathroom was nice and breakfast was good. There were balconies on most rooms. It is in a good location and there are lovely places to explore locally. The staff were pleasant.

We received great service from Dimitris from the front desk. A clean modern room with comfortable bed, great shower, and sea view from balcony. Very clean. The breakfast was pleasant as was the neighborhood. Restaurants, and shops, mini markets, all close by.

super nice hotel with a good location, close to the beach. super staff and good at speaking English. can definitely be recommended 5 stars from here.🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩

Το Ναύπακτος hotel , είναι εξαιρετικό! Πάρκινγκ δίπλα , νόστιμο πρωινό! Ευγενικό προσωπικό,καθαρό και το πιο σημαντικό φιλικό προς τα ζώα!!!Το μικρό μαλτέζακι μας πέρασε κι αυτό υπέροχα! Αξίζει να φάτε στο γραφικό του λιμάνι και να επισκεφθείτε το κάστρο του.Η θέα της Ναυπάκτου είναι μοναδική!!!

Very friendly and helpful hotel staff. Centrally located, within walking distance from the old port. The room was clean, functional, quiet, and simply decorated. The breakfast buffet had an impressive variety, with very nice presentation and service. There is an obvious concern for the quality and well-being of the guests! Well done!

One of the main reasons I chose this hotel was the promise of a sea view. I said to my However, upon arriving at my room, I was shocked to find that it had absolutely no view whatsoever, let alone a sea view. The window faced a parking lot, completely obstructing any chance of enjoying the beautiful coastal scenery I had anticipated. It felt like a cruel trick played on me as a guest, and it is indicative of the hotel's integrity. To make matters worse, when I went down to discuss the issue with the manager (Ms. Giota), her demeanor was nothing short of smug and uncooperative. She showed no remorse for the false advertising and even went as far as to imply that it was somehow my fault for having unrealistic expectations. Instead of offering a solution or attempting to rectify the situation, Ms. Giota dismissed my concerns with an arrogant attitude, making me feel like a nuisance rather than a valued guest. She told me that I can go ahead and express my concerns "wherever I want" which is indicative of the fact that she doesn't care about guest feedback. As a paying customer, I believe it is the hotel's responsibility to provide the services and amenities they advertise. In this case, the lack of a sea view in a room that was specifically marketed as having one is a clear example of false advertising. It is both unethical and deceptive to mislead customers in such a way, only to disappoint them upon arrival. Furthermore, Ms. Giota's attitude towards my complaint was deeply unprofessional. A skilled manager should possess the ability to handle customer grievances with empathy and find a mutually beneficial resolution. Unfortunately, Ms. Giota's smug demeanor and lack of willingness to assist left me feeling unheard and frustrated. In conclusion, I cannot recommend this hotel to anyone seeking a pleasant and honest experience.