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Verifierade recensioner
Läge och interiör9.4
Bekvämligheter8.7
Service8.9
Renlighet9.2
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Good Day Ever
Enkelrum - rökfritt
Bodde på feb. 2025
Ensamresenärer
4 recension
10.0/10
Enastående
Publicerades 22 mars 2025
Strategic location in the town area.
Walking distance near to Nagano Station.
Easy walk around to get food or even shopping
All the amenities placed at the lobby area, any time replenish when needed easily.
The space of the room not too big or small.... Good...
Översätt
6/7
Svar från boendet: Thanks for submitting your review.We are delighted that you have praised our location.The staff is also encouraged by your comments about our amenities.Thank you very much for choosing our hotel.We look forward to welcoming you again.
Good location. Clean. Reasonable sized room. Has shower and bath. A lot shops around the area.
Översätt
Svar från boendet: Thank you very much for staying at our hotel.We are very happy to hear that you were satisfied with our location, cleanliness, room size, shower and bathtub, and the shops in the area. We are very happy to hear that you were satisfied with our location, cleanliness, and room size.We are glad to hear that you also enjoyed the nearby restaurants.Encouraged by your positive feedback, we will continue to strive to improve our services for your continued satisfaction.We sincerely look forward to serving you again.
Albert K L Lui
Komfort Enkelrum Rökfritt
Bodde på feb. 2025
Ensamresenärer
17 recension
4.0/10
Publicerades 25 mars 2025
The hotel pictures are fake. No hot spring at all. Don’t book this hotel if you want hot spring.
Översätt
Svar från boendet: Thank you for submitting your review.We are very sorry that the confusing images made you feel uncomfortable.We will endeavour to provide you with a satisfactory service, including image management.Thank you for staying with us.We would like to apologise again for any negative feelings you may have had.
jmtham
Komfort Enkelrum Rökfritt
Bodde på feb. 2025
Ensamresenärer
6 recension
8.5/10
Mycket bra
Publicerades 24 mars 2025
Sotetsu is my go to chain for a basic and fuss free hotel. The location is great, just opposite Nagano Station and there’s a Lawson just below the hotel, perfect for late night snacks shopping. Room is basic but comfortable,
Översätt
Svar från boendet: Thank you very much for your review.We are very happy to hear that you enjoyed your stay a lot.We are honoured that you commented on the comfort of our rooms.We look forward to welcoming you again.
Gästanvändare
Bodde på nov. 2024
Res med vänner
1 recension
10.0/10
Enastående
Publicerades 1 jan. 2025
Small but clean room to stay. Also, very convenient as it is very close to the station. Staff are very helpful.
Översätt
Svar från boendet: Thank you very much for choosing our hotel. We would like to thank you again for your very positive feedback regarding your stay. We will continue to make every effort to provide you with a comfortable and relaxing space and hospitality, and we sincerely look forward to your next visit.
S-Echo
Komfort Enkelrum Rökfritt
Bodde på maj 2024
Ensamresenärer
8 recension
8.5/10
Mycket bra
Publicerades 7 juni 2024
The hotel has a convenient location near the train station, and there's a Lawson on the first floor. However, the bathtub was dirty.
Översätt
Svar från boendet: Thank you very much for staying at Sotetsu Fresa Inn Nagano Station Zenkoji-guchi.We would also like to thank you again for taking the time to write this review.We take your comments very seriously and will make every effort to improve our services.Sotetsu Fresa Inn Nagano Station Zenkoji-guchi
Hong Keaw
Trippelrum - rökfritt
Bodde på feb. 2025
Familj
14 recension
10.0/10
Enastående
Publicerades 2 apr. 2025
Tiny room but functional. Clean room too so that’s a plus haha.
Översätt
Svar från boendet: Thank you very much for your review.The staff is encouraged by your high evaluation of the cleanliness of our rooms.We will strive to provide better service.Thank you for staying with us.
Ng Cai Feng
Bekvämt enkelrum för rökare
Bodde på okt. 2024
Ensamresenärer
5 recension
4.5/10
Publicerades 9 nov. 2024
Taking into consideration that this is a budget hotel, however the room cleanliness is horrendous with females hair lying around ?!?!?!. Room smells of second hand smokes (they only have smoking rooms).
Översätt
Svar från boendet: We are very sorry for the inconvenience and discomfort caused to our guests by the hair left behind by the previous guest in the guest room, even though they had chosen our hotel.We will make every effort to prevent a reoccurrence by having the front desk staff check the guest rooms and ensure that the cleaning contractor follows proper cleaning procedures.
Lee
Bodde på okt. 2024
Familj
1 recension
10.0/10
Enastående
Publicerades 9 nov. 2024
Second time staying in a Sotetsu Feeesa Inn hotel and it did not disappoint!
Location was just 5 mins walk from the train station.
Staff was very nice and friendly.
Amenities were self service and was great!
100% recommended to anyone visiting Japan.
Översätt
Gästanvändare
Superior Twin-rum rökfritt
Bodde på mars 2024
Par
2 recension
8.5/10
Mycket bra
Publicerades 29 apr. 2024
About 5 minutes walk to the train station and restaurants, but it’s a bit strange that the hotel is located on partial floors of a building. The area is easy to travel with public transport; it only took 15 mins on the bus to the Temple. The staff were helpful during check in. The room is big but old, and the bed sheet got stained, the pillow is quite comfy though. Overall it worths the money considering the location.
Översätt
Svar från boendet: Thank you for staying at our hotel and for your review. We are very happy to hear that you liked our services. We will do our best to satisfy you even more. We look forward to serving you again.
Anonym användare
Komfort Enkelrum Rökfritt
Bodde på sep. 2024
Ensamresenärer
11 recension
10.0/10
Enastående
Publicerades 23 okt. 2024
Very convenient location, near trains and next to Don Quixote! Service was excellent and warm. Room was good for its price and modern and clean. Walkable to the temples :) would stay again!
Översätt
Svar från boendet: Thank you for staying at our hotel.We are very honored to receive the highest rating!Not only for our staff, but also for me personally.We will continue to do our best to satisfy you, so please come back to our hotel again!
Gästanvändare
Bekvämt enkelrum för rökare
Bodde på okt. 2024
Ensamresenärer
10 recension
9.5/10
Otroligt
Publicerades 22 nov. 2024
Great convenience near the train station and simple stay meet all my needs
Översätt
Svar från boendet: Thank you for your recent visit.We are very glad to hear that you were satisfied with our service.Your satisfaction is our daily inspiration.All of us at the hotel look forward to seeing you again soon.
Gästanvändare
Komfort Enkelrum Rökfritt
Bodde på sep. 2024
Res med vänner
1 recension
8.5/10
Mycket bra
Publicerades 24 dec. 2024
Location is excellent. Near Dongi mall and train station. Service is Ok.
Översätt
Svar från boendet: Thank you very much for staying at our hotel. We hope you will have the opportunity to visit us again. All of our employees look forward to seeing you again.
Eng Kiat
Komfort Enkelrum Rökfritt
Bodde på okt. 2023
Ensamresenärer
14 recension
9.0/10
Utmärkt
Publicerades 20 dec. 2023
Sotetsu fresco inn Nagano is located just 5 mins walk from Nagano high speed train station. It is easy to visit tourist places like zenkoji temple (walkable distance) and snow monkey park (take tour bus behind train station). There is a sheltered overhead bridge to the hotel. The hotel is also located near many eating places (local and international ones like Starbucks and KFC) and malls (many of them selling local produce). It’s not hard to find places to eat and shop for all meals.
The service in the hotel is good too. Staff will greet you the moment you enter the lobby and are quick in responding to your request. The toiletries are placed in the lobby and not in the room. Hence you need to take what you need before going into your room.
The room is small and the bed and pillows are soft (does sink in a bit). The window is frosted so you cannot see the outside. You will probably get a decent rest if you are staying just 1 or 2 nights. But for more nights, perhaps the room is a bit too claustrophobic as there is no room to place to place the luggage and any other accessories you may bring along. There are also only a few local channels on TV.
It was cold during winter at about 3 degrees. Thankfully the room and shower heater is effective and comfortable.
Check-in and out is fast as I just need to insert my room card into the machine.
Overall it’s a great experience and you are definitely getting more than the price you paid for.
Översätt
6/13
Svar från boendet: We are very sorry for the delay in replying to you.Thank you very much for staying at Sotetsu Fresa Inn Nagano Station Zenkoji-guchi.Based on the reviews we received from our guests, we have replaced the window glass.Please stop by again when you visit Nagano.Sotetsu Fresa Inn Nagano Station Zenkoji-guchi
Rob
Bekvämt enkelrum för rökare
Bodde på mars 2024
Ensamresenärer
15 recension
10.0/10
Enastående
Publicerades 13 apr. 2024
The hotel was right across the street from the station which made it very convenient. There were also a lot of food options. .
The room was modern, clean and quiet. And the staff was friendly and courteous.
Översätt
Svar från boendet: Thank you very much for choosing our hotel.We would also like to thank you again for taking the time to submit your evaluation of our hotel.We will continue our efforts to improve our services.We look forward to welcoming you again.