Kokusai 21 International Hotel recensioner

Exceeding expectations, squeaky clean, front desk staffs are super friendly, respectful and very helpful. - Thanks a lot for letting us have a pleasant stay 😊

Room was extremely worth it's pricing with the cleanliness and you could feel the exquisiteness of the hotel from entering through the main doors all the way to your room. Walking distance to multiple interesting areas such as Zenkoji Temple and very pretty eateries around the area. 1 extremely disturbing thing was whereby 1 of the huge mirrors by the make up table was right infront of our beds which made my family and I have a paranoid night stay. Other wise everything was top tier!

Excellent customer service & specious, well equipped amenities for 3Star rated hotel

The hotel was great. The 5PM check in is a little odd, and the front desk person was a little rude upon arrival. Besides that the room was great and clean.

Size of the hotel room is reasonable and they provide regular shuttle to the train station which is 10 min drive away. Not much amenities near the hotel except for a convenient store & and American dinner.

There is shuttle bus available. good service from the staff. Rooms are very clean and bed are very comfortable.

Hotel is OK, but for us, no AC system makes the room stuffy. Sleeping with open windows is not an option for us. But the hotel is clean, albeit a bit old. Location is OK, not many things around, a small Lawson nearby, Dennys restaurant on the block, we picked the hotel because our tour departs from that hotel.

Renovated room, quite clean and big. Nice handful staff. Good view. Large parking area. Just only smelling of renovated room (we guess).

The hotel located in the area of government buildings. It is therefore very good for business people. They have five restaurants. But because we did not arrange for hotel breakfast, it was a bit difficult to get breakfast around the hotel. But there is a convenient store nearby. The room was clean. Reception gave us a high floor room with beautiful city view. Appreciate that. The hotel has three big car parks. Hotel guest needed to pay parking fee of 1000 yen for throughout the stay, which I think is reasonable. The hotel is actually well located - close enough to the sightseeing spots in the city centre.

Went in April 2023. The hotel is walkable to the only natural hot spring facility in town. 100 for Service. Special shoutout to the service staff! Location wise, it is centrally located within Nagano, however transportation wise would be more convenient to stay at Nagano station. The hotel is quaint and quiet with decent restaurants available within the building. Appreciate the flexibility to extend my stay for one night at Hotel Kokusai 21. Local drivers know the location of the building which is convenient for people who does not speak Japanese. Booked a room for 3, appreciated that the sofa bed was set up prior to arrival (some hotels only does this after you have reached, which increases waiting time.) Working fridge. Requested for a change in kettle and they provided one swiftly despite the language barrier. The hotel lobby is also a joy to walk into daily as they provide an exhibition of a samurai celebrating boy's day in Japan (5th May) with koi flags hanging at the back. A souvenir shop is also located within the lobby for last minute shoppers. Fun fact, this souvenir shop is not more expensive than at the train station.

Excellent service. Front desk staff are all super helpful English not well but very kind and efficient

good！

整體是商業酒店，設施中規中矩，乾淨加上應有盡有，前台服務好，如果衹是為了等第二天的車，完全可以好好睡一覺

値段の割に良かったと思います。 古いホテルですが、きれいでした。 場所は県庁や消防署など、官公庁ばかりでしたが、静かでいいと思います。 温泉までホテルのリムジンの送迎があり、良かったです。 素泊まりだったので、食事はしてないのでわかりません。