ASTON Batam Hotel & Residence recensioner

Svar från boendet: Dear Guest,Thank you for sharing your lovely feedback with us. We're delighted to hear that you and your friend enjoyed your stay at Aston Batam Hotel & Residence and felt warmly welcomed by our team’s hospitality and smiles.We truly appreciate your kind words about our service, as well as your constructive feedback on the breakfast buffet. Your suggestion for more local food options is noted and will be shared with our culinary team for future improvement.We look forward to welcoming you back soon for another memorable experience!Warm regards,Aston Batam Hotel Management.

Svar från boendet: Dear Guest,Thank you for your kind review! We're delighted to hear you enjoyed our sumptuous breakfast and that your stay was a pleasant one.Saturday is indeed a popular time, and we're grateful to have had you with us. We truly look forward to welcoming you back on your next visit to Batam!Warm regards,Aston Batam Hotel Management.

Svar från boendet: Dear Guest,Thank you for your kind review! We’re delighted to hear that you had a pleasant long stay with us and found it easy to get around with Grab. Your kind words about our polite and friendly staff mean a lot to us.We truly appreciate your support and look forward to welcoming you back to Aston Batam Hotel & Residence again soon.Warm regards,Aston Batam Hotel Management.

Svar från boendet: Dear Guest,Thank you for taking the time to share your recent experience at Aston Batam Hotel & Residence. We truly appreciate your honest feedback, as it helps us improve the quality of our services.We’re glad to hear that you found our staff friendly and helpful, and that you enjoyed our breakfast offerings. However, we are very sorry to learn about the discomfort caused by the pillow and the unpleasant smell of the towels. Your rest and comfort are very important to us, and we sincerely apologize that we fell short in these areas during your stay.Regarding the pillow, we understand that comfort preferences vary, and we regret that we were unable to provide a suitable alternative at the time. We are currently reviewing our pillow options to better accommodate our guests’ needs in the future. As for the towels, we have informed our housekeeping and laundry teams to immediately look into the issue and ensure improvements in the detergent and laundering process.We truly value your constructive input, and we hope to have the opportunity to welcome you back for a much-improved experience.Warm regards,Aston Batam Hotel Management.

Svar från boendet: Dear Valued Guest,Thank you for taking the time to share your kind feedback.We are pleased to hear that your stay was enjoyable and that our team was able to provide a pleasant experience for you. Your words of appreciation truly motivate us to continue delivering excellent service and warm hospitality.We hope to have the pleasure of welcoming you again soon at Aston Batam Hotel & Residence.Best Regards,Aston Batam Hotel & Residence

Svar från boendet: Dear Valued Guest,Thank you for taking the time to share your kind feedback.We are pleased to hear that your stay was enjoyable and that our team was able to provide a pleasant experience for you. Your words of appreciation truly motivate us to continue delivering excellent service and warm hospitality.We hope to have the pleasure of welcoming you again soon at Aston Batam Hotel & Residence.Best Regards,Aston Batam Hotel & Residence

Svar från boendet: Dear Valued Guest,Thank you for taking the time to share your kind feedback.We are pleased to hear that your stay was enjoyable and that our team was able to provide a pleasant experience for you. Your words of appreciation truly motivate us to continue delivering excellent service and warm hospitality.We hope to have the pleasure of welcoming you again soon at Aston Batam Hotel & Residence.Best Regards,Aston Batam Hotel & Residence

Svar från boendet: Dear Valued Guest,Thank you for taking the time to share your feedback.We’re pleased to know you enjoyed your stay, especially the spacious apartment and the stunning view from level 22. Your kind words motivate us to maintain a high standard of service. We appreciate your feedback regarding the air conditioning and the presence of ants—please rest assured that we are addressing these matters to improve your comfort for future stays.We hope to welcome you back again soon at Aston Batam Hotel & Residence.Best Regards,Aston Batam Hotel & Residence.

Svar från boendet: Dear Valued Guest,Thank you for your feedback and for highlighting both the positive aspects and the concerns during your stay.We’re pleased to know you enjoyed the breakfast spread. Regarding your experience with motorcycle access to the car park, we truly appreciate you bringing this to our attention. We understand your concern and will re-evaluate our current parking access procedures to ensure they are fair and considerate to all our guests, regardless of vehicle type.Your comments are valuable to us as we continue to improve, and we hope to welcome you back for a better experience in the future.Best Regards,Aston Batam Hotel & Residence.

Svar från boendet: Dear Valued Guest,Thank you for sharing your feedback with us.We sincerely apologize for the inconveniences you encountered during your stay. The issues you highlighted regarding room cleanliness, unpleasant odor, plumbing concerns, and electrical faults are certainly not in line with our standards. Please be assured that immediate action has been taken by our housekeeping, engineering, and maintenance teams to address and rectify these matters.Your experience is very important to us, and we appreciate your input as it helps us improve our service quality. We hope to have the opportunity to welcome you back for a much better stay.Best Regards,Aston Batam Hotel & Residence.

Svar från boendet: Dear Valued Guest,Thank you for your kind feedback.We are pleased to hear that, overall, your experience was good and that you were satisfied with the level of service provided by our team. We do apologize for the inconvenience caused by the air conditioning issues in your room. Rest assured, we are addressing this concern to ensure it does not affect future stays.We truly appreciate your understanding and hope to welcome you back soon for an even more enjoyable experience.Best Regards,Aston Batam Hotel & Residence.

Svar från boendet: Dear Maurice,Thank you for taking the time to share your feedback.We are truly sorry to hear that your stay did not fully meet your expectations. We sincerely apologize for the inconvenience regarding the location, the absence of complimentary bottled water in the apartment, and the limited nearby facilities. We understand how important these details are for a comfortable and enjoyable stay. Please be assured that we have taken immediate action to review and improve our amenities and guest information, particularly regarding the water dispensers, to ensure better clarity and convenience for future guests.Your comments are truly valuable for us, and we are committed to making necessary improvements to deliver a more satisfying experience. We hope to have the opportunity to welcome you back and provide you with a better and more memorable stay at Aston Batam Hotel & Residence.Best Regards,Aston Batam Hotel & Residence

Svar från boendet: Dear Valued Guest,Thank you for taking the time to share your kind feedback.We are pleased to hear that your stay was enjoyable and that our team was able to provide a pleasant experience for you. Your words of appreciation truly motivate us to continue delivering excellent service and warm hospitality.We hope to have the pleasure of welcoming you again soon at Aston Batam Hotel & Residence.Best Regards,Aston Batam Hotel & Residence

Svar från boendet: Dear Valued Guest,Thank you for taking the time to share your feedback.We’re glad to hear that you found the room comfortable, our team friendly, and the overall value of your stay worthwhile. We appreciate your understanding regarding the nearby mosque and the water stains in the bathroom, which we will continue to monitor and improve wherever possible.We hope to welcome you again soon at Aston Batam Hotel & Residence for another pleasant stay.Best Regards,Aston Batam Hotel & Residence