Oakwood Hotel & Apartments Grand Batam

Hotel was amazing! It is highly recommended for its cleanliness and its facilities from the gym, to the room smart tv having Netflix and all the other small little details like the amazing light weight powerful hair dryer etc!

Location was opposite Grand Batam. Hotel is connected to the mall. Staff service was impeccable! Felt so well taken care of. Bed was soft and nice to sleep in. Water pressure in the bathroom was amazing, didn't feel like leaving. Love that they are environmentally friendly without providing plastic bottles in the room.

Very pleased to have found a nice hotel in the Penuin area, and smack next to the Grand Batam Mall as well. Check in was very quick and fast, and we were in the rooms within 5-7 minutes of checking in. We got a twin room with south facing windows which was nicely equipped with international plugs and well thought out room lighting modes on the control panel. Airconditioning was good and toilet ventilation was also pretty decent. I used the gym which was nicely equipped for weight training as well as some cardio machines, and the pool was pretty nice. Beds were comfortable and I had a great sleep. Some areas for improvement in the housekeeping area: 1. There were oil stains on the room windows that was not cleaned for the duration of our stay (likely from previous guest pressing his/her face against the window) 2. The tissue box on the bathroom counter needs a re-think, as there's a hole on the bottom, the tissues get soaked when water splashes out of the sink onto the counter 3. Water pressure for the sink needs to be adjusted, it's too strong and splashes all over to the unsuspecting user 4. Shower pressure was good but the shower head was split open (did not affect the functionality) All in all, very nice and I would stay here again and would recommend it to my friends as it's probably the nicest hotel in the area currently.

Went batam for 1 night stay with a friend and first time staying oatwood since quite new in trip.com. I have booked a room near the lift but given a corner room. The hotel is fully booked so I don't have a chance to change the room for me. Hotel sent me a slice of cake for apologies that they can't meet my request. The services provided in the hotel are awesome, and i love their breakfast. I will book again when I go batam again.

The service was excellent, and the staff was very attentive. The location is incredibly convenient, with the spa and grand mall right next door. It’s also within walking distance of many great restaurants, making it an ideal place to stay.

No complaints and everything is just great!You need to book the room and experience it!