Beverly Hotel Batam

Beverly Hotel Batam recensioner

Beverly Hotel Batam

Jl. Raden Patah No.12, Lubuk Baja Kota, Kec. Lubuk Baja, Kota, Lubuk Baja Kota, Nagoya, Batam, Riau Islands, 29432, IndonesiaVisa hotellinformation
Beverly Hotel Batam
Beverly Hotel BatamBeverly Hotel BatamBeverly Hotel Batam
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Gästrecensioner

8.1/10
Mycket bra
339 recension
Verifierade recensioner
Läge och interiör8.3
Bekvämligheter7.9
Service8.2
Renlighet8.1
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Alla recensioner(339)
Positiva recensioner(317)
Recensioner med foton/video(79)
Vänlig personal(67)
Utmärkt valuta för pengarna(17)
Utmärkt för affärsresor(16)
Stora rum(15)
Konstig lukt i rummet(8)
Utmärkt mat(7)
Nära shoppingområde(6)
Bekväm säng(5)
Negativa recensioner(22)
Gästanvändare
Superior-dubbelrum
Bodde på mars 2025
Par
1 recension
10.0/10
Enastående
Publicerades 28 apr. 2025
Best! Staffs are super friendly and helpful, atmosphere is calm and quiet, very easy access to various shops and eateries in town Recommended
Översätt
Svar från boendet: Dear our lovely guest,It's a pleasure seeing you in our hotel and thank you for your review. We are glad to hear that you had a good stay and that we were able to accommodate a great service for you and that you were satisfied with our hospitality. Wishing you a pleasant day ahead and please be sure that your valuable comments will always help us to consistently improve our facilities and services.Warmest regards,Anggi MarseptoRoom Division ManagerDear our lovely guest,It's a pleasure seeing you in our hotel and thank you for your review. We are glad to hear that you had a good stay and that we were able to accommodate a great service for you and that you were satisfied with our hospitality. Wishing you a pleasant day ahead and please be sure that your valuable comments will always help us to consistently improve our facilities and services.Warmest regards,Anggi MarseptoRoom Division Manager
Gästanvändare
Deluxe-dubbelrum
Bodde på jan. 2025
Res med vänner
1 recension
8.5/10
Mycket bra
Publicerades 23 feb. 2025
Have a memorable experience staying in Brevely Hotel Batam on my recent trip with friends. Must say room is huge for deluxe King and staff are super friendly.Daily breakfast with average options but food are delicious.unfortunatly pool is under renovation. Overall is a present stay in this hotel will surely recommend friends to experience the stay
Översätt
Svar från boendet: Dear Valued Guest, Thank you for staying at Beverly Hotel Batam, and be certain that we appreciate the time you took to share your review. Our Guests feedback is our most precious source of information in order to try to consistently improve our services and facilities. Once again thank you very much for your review. Have a pleasant day ahead, and we look forward to welcoming you again in the near future. Warmest regards, Anggi Marsepto Room Division Manager
Simon Teoh
Superior-dubbelrum
Bodde på jan. 2025
Affärsresenärer
48 recension
7.5/10
Publicerades 27 feb. 2025
Clean room with good view Good breakdown Good promo price Good gym exercises equipments
Översätt
6/7
Svar från boendet: ear Valued Guest, Thank you for staying at Beverly Hotel Batam, and be certain that we appreciate the time you took to share your review. Our Guests feedback is our most precious source of information in order to try to consistently improve our services and facilities. Once again thank you very much for your review. Have a pleasant day ahead, and we look forward to welcoming you again in the near future. Warmest regards, Anggi Marsepto Room Division Manager
JJ
Superior-dubbelrum
Bodde på feb. 2025
Familj
10 recension
10.0/10
Enastående
Publicerades 31 mars 2025
Good place to stay.....families trip and visit fews locations...
Översätt
Svar från boendet: Dear our lovely guest, It's a pleasure seeing you in our hotel and thank you for your review. We are glad to hear that you had a good stay and that we were able to accommodate a great service for you and that you were satisfied with our hospitality. Wishing you a pleasant day ahead and please be sure that your valuable comments will always help us to consistently improve our facilities and services. Warmest regards, Anggi MarseptoRoom Division Manager
Anonym användare
Deluxe-dubbelrum
Bodde på nov. 2024
Familj
3 recension
4.0/10
Publicerades 3 jan. 2025
This is my second time staying here, but I have to say that this time I was not impressed. Even though we booked a month in advance, the check-in time was a long wait.2 hours before we can check in, waiting until 4 pm. While we were sitting and waiting, we saw other people who came later and checked in got the room first. What does that mean? When we asked at the counter, all we got was an apology. We complained and still didn't get the room until 4 pm. Then we could check in.
Översätt
Svar från boendet: Dear Valued Guest, Thank you for taking the time to rate and review your current stay. We truly apologize for the inconvenience that you experienced. Please be sure that I highlighted your concern and followed them up with our respective department heads so that we can take the necessary action and avoid further occurrences. We really appreciate your input, and we look forward to welcoming you again to our hotel. Warmest regards, Anggi Marsepto Room Division Manager
Gästanvändare
Superior-dubbelrum
Bodde på apr. 2025
Par
8 recension
8.0/10
Mycket bra
Publicerades 7 maj 2025
Hotel is convenient to city's. Everything looks good except for the room service to restaurants are poor. Never pick the call for 4 hours. The rest looks good.
Översätt
Svar från boendet: Dear our lovely guest,It's a pleasure seeing you in our hotel and thank you for your review. We are glad to hear that you had a good stay and that we were able to accommodate a great service for you and that you were satisfied with our hospitality. Wishing you a pleasant day ahead and please be sure that your valuable comments will always help us to consistently improve our facilities and services. Warmest regards, Anggi Marsepto Room Division Manager
Gästanvändare
Deluxe-dubbelrum
Bodde på apr. 2025
Par
7 recension
3.0/10
Publicerades 4 maj 2025
House keeping was bad, toilet no wash.as for breakfast even worst,say 6-10am,but 8am no food even eggs no have but when U order from them they say ok,waited 10mins no eggs come when ask they say no more,so angry 😤.as for gym say 7am-9pm but when U 8am go all electricity also no have machine all no switch on,ask for them to open say ok waited 15mins still not here . service was not GD.swimming pool under maintenance, KTV under maintenance.checkout time ask we wait they check room than tell us can go but waiting for 10mins still no call ,ask them than they say already checked ok,check no tell ,waste my time waiting. Service all very bad,not going back here again although room is bigger than others hotel
Översätt
Svar från boendet: Dear our lovely guest, It's a pleasure seeing you in our hotel and thank you for your review. We are glad to hear that you had a good stay and that we were able to accommodate a great service for you and that you were satisfied with our hospitality. Wishing you a pleasant day ahead and please be sure that your valuable comments will always help us to consistently improve our facilities and services. Warmest regards, Anggi Marsepto Room Division Manager
Zamani G
Superior-tvåbäddsrum
Bodde på sep. 2024
Affärsresenärer
65 recension
10.0/10
Enastående
Publicerades 29 okt. 2024
very good hotel.. friendly staff, clean, good smell, good facilities, recommended staying here. 👍👍
Översätt
Svar från boendet: Dear Mr. Zamani,Thank you for staying with us and for the time you took to share your review about our hotel.We are as well glad to read that you satisfied with the overall concept of our Hotel, and we were able to accommodate a good service for you.Please be sure that your comment have been warmly welcome by our Beverliers, and that, we will remain focus in order to improve our services and facilities, and committed to try to always positively surprise you.Once again thank you very much for your review. Have a pleasant day ahead, and we look forward to welcoming you again in the near future.Warmest regards,Anggi MarseptoRoom Division Manager
Gästanvändare
Superior-dubbelrum
Bodde på mars 2025
Ensamresenärer
1 recension
6.5/10
Publicerades 29 apr. 2025
The location is not great but Batam is convenient to get grab in 1-2mins time. I like that the surrounding is quiet. The only downside is side for me is that rooms are not very sound proof. I can heard people running about upstairs almost continuously and banging sound in low frequency at certain periods.  Otherwise everything is great as I stayed during off peak period.  With the price and huge size of the room, I think I will give it a go again. Thank you.
Översätt
Svar från boendet: Dear our lovely guest,It's a pleasure seeing you in our hotel and thank you for your review. We are glad to hear that you had a good stay and that we were able to accommodate a great service for you and that you were satisfied with our hospitality. Wishing you a pleasant day ahead and please be sure that your valuable comments will always help us to consistently improve our facilities and services. Warmest regards, Anggi Marsepto Room Division Manager
Gästanvändare
Superior-tvåbäddsrum
Bodde på mars 2025
Affärsresenärer
1 recension
10.0/10
Enastående
Publicerades 27 apr. 2025
The room is very good, they upgraded the room type for me, thanked Ms.Julia and Ms. Yulia two receptionist services
Översätt
Svar från boendet: Dear our lovely guest,It's a pleasure seeing you in our hotel and thank you for your review. We are glad to hear that you had a good stay and that we were able to accommodate a great service for you and that you were satisfied with our hospitality. Wishing you a pleasant day ahead and please be sure that your valuable comments will always help us to consistently improve our facilities and services.Warmest regards,Anggi MarseptoRoom Division Manager
Anonym användare
Bodde på sep. 2024
Affärsresenärer
3 recension
7.0/10
Publicerades 19 okt. 2024
The shower drain did not drain quickly so the water was constantly above my ankles in the bathtub. The sheets had black spots on it.
Översätt
Svar från boendet: Dear Valued Guest,Thank you very much for staying with us and for taking the time to share your comments. .Allow me to sincerely apologize for your inconvenience that you have experienced during in our Beverly Hotel Batam,Your constructive comments are very useful for us, we have passed on the message to our department concerned and immediate action will be taken to improve our facilities and services including reminder to avoid this from happening again in the future.Again, thank you very much for your comments, looking forward to see you again in the near future.Warmest regardsAnggie MarseptoRoom Division Manager
Gästanvändare
Superior-dubbelrum
Bodde på feb. 2025
Par
1 recension
8.0/10
Mycket bra
Publicerades 18 mars 2025
not to bad
Översätt
Svar från boendet: Dear our lovely guest, It's a pleasure seeing you in our hotel and thank you for your review. We are glad to hear that you had a good stay and that we were able to accommodate a great service for you and that you were satisfied with our hospitality. Wishing you a pleasant day ahead and please be sure that your valuable comments will always help us to consistently improve our facilities and services. Warmest regards, Anggi Marsepto Room Division Manager
Gästanvändare
Superior-dubbelrum
Bodde på mars 2025
Res med vänner
1 recension
7.5/10
Publicerades 27 apr. 2025
They didn't provide the requested type room and they gave(check-in ) room around 2:30 pm only.
Översätt
Svar från boendet: Dear our lovely guest,It's a pleasure seeing you in our hotel and thank you for your review. We are glad to hear that you had a good stay and that we were able to accommodate a great service for you and that you were satisfied with our hospitality. Wishing you a pleasant day ahead and please be sure that your valuable comments will always help us to consistently improve our facilities and services.Warmest regards,Anggi MarseptoRoom Division Manager
Liong
Superior-dubbelrum
Bodde på mars 2025
Ensamresenärer
5 recension
3.0/10
Publicerades 9 apr. 2025
The hotel is old and quite dirty. The aircon cannot be adjusted and a bit too cold. No sauna and spa to be found. The location is not bad.
Översätt
Svar från boendet: Dear our lovely guest,It's a pleasure seeing you in our hotel and thank you for your review. We are glad to hear that you had a good stay and that we were able to accommodate a great service for you and that you were satisfied with our hospitality. For our spa, we are ready 24 hours. You can directly inform the hotel reception for reservations.Wishing you a pleasant day ahead and please be sure that your valuable comments will always help us to consistently improve our facilities and services.Warmest regards,Anggi MarseptoRoom Division Manager
Gästanvändare
Deluxe-dubbelrum
Bodde på apr. 2025
Familj
1 recension
10.0/10
Enastående
Publicerades 3 maj 2025
great experience, helped by Amel and Sindi for the early check in when we arrived abt 1PM
Översätt
Svar från boendet: Dear our lovely guest,It's a pleasure seeing you in our hotel and thank you for your review. We are glad to hear that you had a good stay and that we were able to accommodate a great service for you and that you were satisfied with our hospitality. Wishing you a pleasant day ahead and please be sure that your valuable comments will always help us to consistently improve our facilities and services. Warmest regards, Anggi Marsepto Room Division Manager