Aston Inn Gideon Batam recensioner

Svar från boendet: Dear Valued Guest,Thank you for taking the time to share your experience with us. We’re glad you enjoyed our strategic location and clean rooms — it’s great to hear you found our hotel convenient and comfortable.We sincerely apologize for the inconvenience during check-in and the confusion regarding your payment. We're also sorry to hear about the weak hot water pressure; we’ll have our team look into this, especially for rooms on the upper floors, to ensure a better experience for future guests.Your feedback regarding the breakfast is also appreciated, and we will continue to improve our offerings to serve you better.We truly value your visit and hope to welcome you back again soon for a smoother and more enjoyable stay.Sincerely yours,Aston Inn Gideon Batam

Svar från boendet: Dear Valued Guest,Thank you for choosing Aston Inn Gideon Batam for your recent stay and for sharing your experience with us. We’re delighted to hear that you enjoyed our strategic location, clean rooms, and the friendly service from our front desk team.We do apologize for the inconvenience caused by the shower heater not functioning properly. Please rest assured that we have shared your feedback with our engineering team to address and resolve the issue promptly.We truly appreciate your comments and hope to have the opportunity to welcome you back again with an even better experience.Sincerely yours,Aston Inn Gideon Batam

Svar från boendet: Dear Valued Guest,Thank you for taking the time to leave us your review to help us understand, react to, and fix issues in the hotel to ensure all guests have a great stay with us.We’re pleased to know you enjoyed the cleanliness of our room, the convenience of our location, and found our concierge team helpful. However, we’re truly sorry to hear about the inconsistency with the water heater and the condition of the towels. Please rest assured we are taking this seriously and will coordinate with our relevant departments to make the necessary improvements.We truly appreciate your feedback and look forward to the opportunity of welcoming you back for an even better stay.Sincerely yours,Aston Inn Gideon Batam

Svar från boendet: Dear Valued Guest,Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.Sincerely yours,Aston Inn Gideon Batam

Svar från boendet: Dear Valued Guest,Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.We truly appreciate your continued support and are happy to hear that our location suits your preferences well. Regarding your suggestion on promotional pricing, please note that we regularly update all our promotions on our official social media channels and our brand website so be sure to stay connected for the best available offers.Thanks again for your kind words and we look forward to seeing you again.Sincerely yours,Aston Inn Gideon Batam

Svar från boendet: Dear Low,Thank you for taking the time to leave us your review to help us understand, react to, and fix issues in the hotel to ensure all guests have a great stay with us.We sincerely apologize for the inconvenience regarding the room arrangement not meeting your original request. Room preferences such as bed type and smoking preference are subject to availability, and during peak occupancy, we do our best to accommodate all special requests. We understand how frustrating it must have been, especially when the information was not communicated properly. We will review this further with our team and partners to improve coordination and guest experience. Your comments on the breakfast selection are also appreciated and will be shared with our culinary team for review and enhancement.We hope to have the chance to welcome you or your friends again with a better experience in the future.Sincerely yours,Aston Inn Gideon Batam

Svar från boendet: Dear Valued Guest,Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.Sincerely yours,Aston Inn Gideon Batam

Svar från boendet: Dear Valued Guest,Thank you very much for your kind words and positive feedback!We’re delighted to hear that you enjoyed your stay with us and appreciated the service provided by our team, as well as the convenience of our location near various eateries and shopping malls. Your satisfaction is our greatest reward.We look forward to welcoming you back to ASTON Inn Gideon Batam for another enjoyable visit in the near future.Sincerely yours,Aston Inn Gideon Batam

Svar från boendet: Dear Valued Guest,Thank you for your valuable feedback, and I’m glad to hear that you found our staff friendly and the location to your liking. I do apologize for the issues that affected your experience.We're truly sorry that you encountered strong smoke odors in the corridor and even in your room. We take our no-smoking policy very seriously, and we understand how unpleasant this situation must have been for you. we’ll make sure to investigate and take appropriate action to ensure this doesn’t happen again, as it’s not acceptable for smoke to affect our guests’ comfort.We understand the challenges of a busy long weekend, and We apologize that we weren’t able to keep up with replenishing food during breakfast. We’ll share your feedback with the team to improve the food service during peak times.Once again, thank you for pointing out these areas for improvement. We’ll use your feedback to make things better for future guests, and we’re glad you enjoyed the location.Sincerely yours,Aston Inn Gideon Batam

Svar från boendet: Dear Valued Guest,Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.Sincerely yours,Aston Inn Gideon - Batam

Svar från boendet: Dear Valued Guest,Thank you for taking the time to leave us such a wonderful review. We are thrilled that you enjoyed your stay, especially our convenient location, clean and comfortable rooms, and great service. Our staff will be happy to hear your kind words.We apologize for the issue with the water heater not staying hot for long. We will have our team look into this to ensure a better experience for our guests in the future.We truly appreciate your feedback and look forward to welcoming you back soon!Sincerely yours,Aston Inn Gideon - Batam

Svar från boendet: Dear Valued Guest,Thank you for taking the time to leave us your review to help us understand, react to, and fix issues in the hotel to ensure all guests have a great stay with us.We are glad to hear that you enjoyed our convenient location and the nearby dining options. Your feedback regarding our service staff is noted, and we will work on ensuring a consistently welcoming experience for all our guests.We truly appreciate your input and look forward to welcoming you back in the future.Sincerely yours,Aston Inn Gideon - Batam

Svar från boendet: Dear Valued Guest,Thank you for taking the time to leave us your review to help us understand, react to, and fix issues in the hotel to ensure all guests have a great stay with us.We are pleased to hear that you enjoyed our strategic location, friendly staff, and clean rooms. However, we regret to learn that certain aspects of your stay, such as the absence of a mini fridge, towel condition, and breakfast experience, did not meet your expectations. Your feedback is valuable, and we will share it with our team to work on improvements.We truly appreciate your input and look forward to welcoming you back in the future.Sincerely yours,Aston Inn Gideon - Batam

Svar från boendet: Dear Valued Guest,Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.Sincerely yours,Aston Inn Gideon - Batam