Aston Inn Gideon Batam

Aston Inn Gideon Batam recensioner

Aston Inn Gideon Batam

Jl. Komp. Penuin Centre No.1, Batu Selicin, Kec. Lubuk Baja, Kota, Nagoya, Batam, Riau Islands, 36000, IndonesiaVisa hotellinformation
Aston Inn Gideon Batam
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Gästrecensioner

4.2/5
Mycket bra
933 recension
Verifierade recensioner
Läge och interiör4.7
Bekvämligheter3.9
Service4.2
Renlighet4.2
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Alla recensioner(933)
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Praktiskt för shopping(102)
Stora rum(38)
Utmärkt mat(29)
Duschen var svår att använda(28)
Near mall(12)
Starkt rekommenderat(7)
Har familjerum(6)
Utsökt buffé(6)
Negativa recensioner(33)
hua san
Familjerum
Bodde på feb. 2025
Familj
1 recension
3.2/5
Publicerades 19 mars 2025
Service staff..some friendly..some not friendly...location very good...fish soup must try..and A2 food court seafood also good...
Översätt
Svar från boendet: Dear Valued Guest,Thank you for taking the time to leave us your review to help us understand, react to, and fix issues in the hotel to ensure all guests have a great stay with us.We are glad to hear that you enjoyed our convenient location and the nearby dining options. Your feedback regarding our service staff is noted, and we will work on ensuring a consistently welcoming experience for all our guests.We truly appreciate your input and look forward to welcoming you back in the future.Sincerely yours,Aston Inn Gideon - Batam
Gästanvändare
Superior-rum
Bodde på feb. 2025
Familj
1 recension
3.7/5
Publicerades 19 mars 2025
Pros: Strategic area, in the middle of 2 shopping malls and near to A2 foodcourt. Friendly staff. Room is clean. Basic amenities provided. Cons: no mini fridge in superior room. During night time, can hear some noise and singing from the street but bearable. The towels provided by hotel look old. Breakfast was mediocre and not worth it. Rice was bland and hard. Food took a long time to replenish on empty trays on both weekdays. Overall, it was a satisfied stay. Will return again for its strategic location but not for the breakfast.
Översätt
Svar från boendet: Dear Valued Guest,Thank you for taking the time to leave us your review to help us understand, react to, and fix issues in the hotel to ensure all guests have a great stay with us.We are pleased to hear that you enjoyed our strategic location, friendly staff, and clean rooms. However, we regret to learn that certain aspects of your stay, such as the absence of a mini fridge, towel condition, and breakfast experience, did not meet your expectations. Your feedback is valuable, and we will share it with our team to work on improvements.We truly appreciate your input and look forward to welcoming you back in the future.Sincerely yours,Aston Inn Gideon - Batam
Gästanvändare
Deluxerum
Bodde på feb. 2025
Par
3 recension
4.2/5
Mycket bra
Publicerades 18 mars 2025
Good rate with breakfast included. Location near A2 food court and many massages shop in surrounding area.
Översätt
Svar från boendet: Dear Valued Guest,Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.Sincerely yours,Aston Inn Gideon - Batam
Anonym användare
Superior-rum
Bodde på feb. 2025
Par
4 recension
5.0/5
Enastående
Publicerades 5 mars 2025
always book this hotel when I go batam , it walking distance to BCS , market and AC foodcourt, the room is comfortable with good bed, except the pillow is too soft, but hotel will give twin sharing room 4pillows, very considerate,especially the front desk pregnant lady and a young guy is very friendly and helpful, I will continue to book this hotel if I will to go batam.
Översätt
Svar från boendet: Dear Valued Guest,Thanks for leaving us such a wonderful review. We are thrilled that you continue to choose our hotel whenever you visit Batam. It’s great to hear that you find our location convenient and our rooms comfortable.We appreciate your feedback regarding the pillows and are glad that the additional ones provided were helpful. Your kind words about our service mean a lot to us, and we will continue striving to make each stay enjoyable.We truly appreciate your support and look forward to welcoming you back on your next trip to Batam.Sincerely yours,Aston Inn Gideon - Batam
Hokfrequenttraveller
Superior-rum
Bodde på feb. 2025
Affärsresenärer
25 recension
4.0/5
Mycket bra
Publicerades 19 mars 2025
Very convenient for shopping and food Hotel provided free breakfast and welcome drinks
Översätt
Svar från boendet: Dear Valued Guest,Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.Sincerely yours,Aston Inn Gideon - Batam
Anonym användare
Superior-rum
Bodde på jan. 2025
Familj
3 recension
3.5/5
Publicerades 6 feb. 2025
It was a last minute booking. Located in the middle of "pasar", suitable for those who want the local experience. It's a walking distance to batam's newest mall (grand batam mall) & probably batam's oldest mall (BCS). The rooms are basic. The breakfast was good enough with a wide selection.
Översätt
Svar från boendet: Dear Anonymous User,Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.Sincerely yours,Aston Inn Gideon Batam
Anonym användare
Superior-rum
Bodde på nov. 2024
Res med vänner
15 recension
4.0/5
Mycket bra
Publicerades 1 jan. 2025
So far everything seems to be fine with me only 1 annoying issue Is they ring ur doorbell early in the morning 830am for housekeeping! That’s crazy , it’s disturbing the sleep!
Översätt
Svar från boendet: Dear Valued Guest,Thank you for sharing your feedback with us. We’re glad to hear that most aspects of your stay met your expectations. However, we sincerely apologize for the inconvenience caused by the early morning disturbance from housekeeping.We understand how important uninterrupted rest is for our guests, and we will immediately review our housekeeping schedules and procedures to ensure that such incidents do not happen in the future.Your comfort is our priority, and we hope to provide you with a more seamless and relaxing stay on your next visit.Sincerely yours,ASTON Inn Gideon - Batam
Goh
Familjerum
Bodde på nov. 2024
Familj
1 recension
4.7/5
Otroligt
Publicerades 28 dec. 2024
Great hotel stay. Family room is very spacious including mini fridge and dining table. Friendly staff. Excellent location with many eateries shops, massage services and wet market. They provided ordering services for Batam Layer cake, which delivered to hotel directly. It save my time and trip to travel to Golden prawn area to buy it. The only downside is the check in timing was late by an hour due to delayed cleaning services. Hope they can improve on check in time. Otherwise was a pleasant place that I will book again next trip
Översätt
Svar från boendet: Dear Mr/s Goh,Thank you for your wonderful feedback! We're thrilled to hear that you had a great stay and enjoyed our spacious family room, friendly staff, and excellent location. We're especially glad to know that our Batam Layer cake ordering service helped save you time and made your experience more convenient.We sincerely apologize for the delay in your check-in due to cleaning services, and we appreciate your understanding. We are taking steps to improve our check-in efficiency to ensure that such delays do not happen in the future.Thank you again for your valuable feedback, and we're looking forward to welcoming you back on your next trip!Sincerely yours,ASTON Inn Gideon - Batam
Victor Siang Tze
Superior-rum
Bodde på nov. 2024
Familj
4 recension
4.2/5
Mycket bra
Publicerades 26 feb. 2025
Hotel was near to a few popular shopping malls like Grand batam mall, BCS Mall. Nice buffet breakfast variety with a great variety of food.
Översätt
Svar från boendet: Dear Valued Guest,Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.Sincerely yours,Aston Inn Gideon - Batam
Raymond TCY
Deluxerum
Bodde på nov. 2024
Ensamresenärer
112 recension
5.0/5
Enastående
Publicerades 24 dec. 2024
Surrounding the hotel got a lot of restaurants, shop and many many more. Necessary amenities are provided in the room and free wifi connections.
Översätt
Svar från boendet: Dear Valued Guest,Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.Sincerely yours,ASTON Inn Gideon - Batam
JLEE0927
Superior-rum
Bodde på nov. 2024
Par
1 recension
5.0/5
Enastående
Publicerades 21 dec. 2024
Wow so amazing when I arrive at hotel it look better then photo and the service is good breakfast also good
Översätt
Svar från boendet: Dear Mr/s JLEE0927,Thank you so much for your wonderful feedback! We're thrilled to hear that our hotel exceeded your expectations and that you enjoyed the service and breakfast. It's always our goal to provide an exceptional experience, and we're so glad to know that you had such a positive stay.We look forward to welcoming you back for another amazing experience! Thank you for choosing us.Sincerely yours,ASTON Inn Gideon - Batam
Anonym användare
Familjerum
Bodde på dec. 2024
Familj
1 recension
5.0/5
Enastående
Publicerades 19 jan. 2025
Booked a Family Suite. Spacious, aircon was powerful enough to cool the room.
Översätt
Svar från boendet: Dear Valued Guest,Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.Sincerely yours,Aston Inn Gideon Batam
sunshine girl
Familjesvit
Bodde på nov. 2024
Familj
13 recension
5.0/5
Enastående
Publicerades 1 jan. 2025
The room was cosy,staff Is friendly. Good location also. Can walk to grand batam mall
Översätt
Svar från boendet: Dear Valued Guest,Thank you for your kind feedback! We’re delighted to hear that you found the room cozy, our staff friendly, and the location convenient.Your satisfaction is our priority, and we look forward to welcoming you back for another comfortable stay in the future.Sincerely yours,ASTON Inn Gideon - Batam
Beng Ann
Superior-rum
Bodde på nov. 2024
Res med vänner
3 recension
3.7/5
Publicerades 15 dec. 2024
Nice stay. Good location. Breakfast was good. Nice taste and food selection. Next door good spa
Översätt
Svar från boendet: Dear Mr Beng Ann,Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.Sincerely yours,ASTON Inn Gideon - Batam
Anonym användare
Familjesvit
Bodde på nov. 2024
Familj
18 recension
4.5/5
Utmärkt
Publicerades 5 dec. 2024
Always have a great experience staying here! AC are cold, bed are comfortable Nearby have market and shops Room tv have Netflix and YouTube too!
Översätt
Svar från boendet: Dear Valued Guest,Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.Sincerely yours,ASTON Inn Gideon - Batam