Gästanvändare
30 juli 2024
We didn’t stay at all. We checked in and checked out immediately. Rooms were dirty, damp, smelly, bed sheets and comforters had stains and marks that were terribly visible. Hotel staff didn’t offer to switch and were pushing back in staying at the original rooms assigned. Mm t customer care didn’t help get refund, not even a voucher or partial refund. Escalated the issue via email, twitter(x) but didn’t get any help.
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