The Monarch Hotel recensioner

Svar från boendet: Dear Guest,Thank you for your wonderful review! We’re thrilled to hear that you found our surroundings, amenities, cleanliness, and service to be perfect. It’s great to know that you enjoyed the peaceful atmosphere while being close to Chinatown.We appreciate your feedback regarding the dining options, and we’re always looking to improve our offerings to better suit our guests’ tastes.We hope to welcome you back soon for another enjoyable stay!

Svar från boendet: Dear Guest,Thank you for your feedback. We’re delighted to hear that our reception staff and security made you feel welcome and that you enjoyed your stay overall.However, we sincerely apologize for the issue you experienced with the housekeeping team. It’s concerning to hear about your missing items, and we understand how disappointing this must have been for you. We take such matters very seriously and will ensure that your concerns are addressed with our team.Thank you for bringing this to our attention, and we hope to have the opportunity to make your next stay a more positive experience.

Svar från boendet: Dear Guest,Thank you for your feedback. We are truly sorry to hear about your disappointing experience regarding the theft and the lack of effective compensation. This is not the standard of service we strive for, and we take such matters very seriously.We appreciate you bringing this to our attention, and we will ensure that it is thoroughly investigated. Your comments are invaluable as we work to improve our services and restore trust with our guests.We hope you will consider giving us another chance in the future.

Svar från boendet: Dear Guest,Thank you for your review! We're glad to hear that you enjoyed your stay and found our breakfast to be good. We appreciate your feedback on the surroundings, amenities, cleanliness, and service, and we'll continue to work on enhancing these aspects.We hope to welcome you back soon for another pleasant experience!