Gästanvändare
6 mars 2023
Pros: -wifi is ok -bed mattress is comfortable -a small shower gel and shampoo bottle is provided. -tissue box is provided. -has a mini fridge. -no stains on the body and hand towels. -hot water in the shower was nice. -receptionist was nice. -fitness centre across from hotel can be used by hotel guests for free. overall rating: 2.4/5. would recommend fellow travellers look for a better hotel if staying in this town. also would recommend travellers try the volcano prawn restaurant which is fairly close to this hotel, thought it was quite good. Cons: -pillow is a little low -cleanliness could be improved, a little run down. -there were two shower heads. the big one was completely broken and the smaller one was leaking water from a broken coil. -toilet drain stinks bad. -toilet drain has water that pools at the back of the toilet. -bathroom sink tap wasn't cleaned properly. -brown stain spots on the tiles of the bathroom. -mini fridge has some brown marks on it. -the towel for the bathroom floor had some stains on it. -aircon is like those central aircon types not an individual aircon unit. You can only control temperature and 2 fan speeds nothing else like direction of air flow. i hated how it blew air on my face when i slept. -no hot water kettle in the room. -free breakfast is barely ok. The egg is cold, the pork rice is cold. They didn't follow their own menu, instead of Friday's menu item (which is when we had breakfast) they had Sundays item, perhaps left overs? Also the lady told us no ham even though menu says ham...ok then why didn't she put extra sausage or something but she didn't put anything to compensate for that. We saw a thai lady next to us got ham and 3 eggs and sausages and a big bowl of rice porridge even though on the menu it says small bowl which is what we got...so i didn't like the double standards. -they turn off the aircon in the restaurant at 10am sharp whether there are still guests in the restaurant or not.
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