Tianmu Hot Spring Hotel

Tianmu Hot Spring Hotel recensioner

Tianmu Hot Spring Hotel

No.1 Jingzhi Road, Jinsha Avenue, Qingyunpu District, Nanchang, Jiangxi, 330030, ChinaVisa hotellinformation
Tianmu Hot Spring Hotel
Tianmu Hot Spring HotelTianmu Hot Spring HotelTianmu Hot Spring Hotel
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Gästrecensioner

9.4/10
Enastående
725 recension
Verifierade recensioner
Läge och interiör9.5
Bekvämligheter9.3
Service9.5
Renlighet9.4
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Alla recensioner(725)
Positiva recensioner(708)
Recensioner med foton/video(145)
Elegant miljö(120)
Vänlig personal i receptionen(66)
Stora rum(52)
Rofyllt och bekvämt(51)
Utmärkt för affärsresor(32)
Väl inredda(19)
Utmärkt mat(12)
Utmärkt badkar(6)
Negativa recensioner(17)
Anonym användare
Yaqu Bath Room (Zero Pressure Support Mattress + Comfortable Bathtub + Panoramic Sunshine Terrace)
Bodde på dec. 2024
Res med vänner
1 recension
10.0/10
Enastående
Publicerades 2 jan. 2025
Clean and lovely. My friend had a really good time. The hot spring was lovely. Wish we could stay for much longer.
Översätt
Svar från boendet: Dear guests, thank you for your recognition and look forward to your stay again!
Tobias
Elegant Bath Room (Zero Pressure Support Mattress + Comfortable Bathtub + Panoramic Sunshine Terrace)
Bodde på dec. 2024
Ensamresenärer
15 recension
9.0/10
Utmärkt
Publicerades 8 jan. 2025
Older but well kept up hotel with a great hot spring/SPA area. In a rather quiet area, so you will need a taxi to go shopping or eat out.  The employees are very nice and do their best to make people feel welcome. Breakfast is more Chinese with some western options.
Översätt
Svar från boendet: Dear guest: Thank you for your personal experience to give feedback, we are deeply honored to bring you a satisfactory experience!
Gästanvändare
Superior-tvåbäddsrum
Bodde på aug. 2024
Res med vänner
7 recension
6.0/10
Publicerades 13 okt. 2024
There was no notice in trip. Com that hotel hot spring is under renovation. We only got to know when we arrived. 😩 except major disappointment that we can’t enjoy the hot spring the room and staff including the facility was great.
Översätt
Svar från boendet: Thank you very much for your high evaluation of our room, staff and facilities. We apologise for the inconvenience and disappointment caused to you by not informing you in advance that the hot spring is being renovated. We have been trying to improve our services and facilities, and hope that we can provide you with a better stay experience next time you stay. Thank you!
James
Yaqu Bath Room (Zero Pressure Support Mattress + Comfortable Bathtub + Panoramic Sunshine Terrace)
Bodde på juni 2024
Familj
21 recension
10.0/10
Enastående
Publicerades 16 juli 2024
such lovely people.
Översätt
Svar från boendet: Dear valued guest,Thank you for a wonderful review. We are absolutely thrilled that you enjoyed your stay with us, and that our hotel staff left such a positive impression on you. Our team takes great pride in providing top-notch service, and they will be delighted to hear your kind words. We hope to have the pleasure of welcoming you back soon.
Zae’s
Superior-tvåbäddsrum
Bodde på juni 2024
Res med vänner
7 recension
5.0/10
Publicerades 17 juli 2024
I don’t enjoy my stay , I booked a weekend the customer service was good but the room had a funny smell and the bathroom floor had thick back hair and even after housekeeping the hair was still there so they don’t clean correctly The hot springs and gym was not working which was very disappointing because it was the only reason I booked at the hotel
Översätt
Svar från boendet: Thank you for your comment. I'm sorry that you encountered a problem while staying at the hotel. We deeply understand your evaluation of the staff, and thank you very much for your recognition of the hard work of customer service. We apologise for the odour and cleaning problems in the room, and will immediately find the reason, strengthen hygiene management, and ensure that every guest can stay in a clean and comfortable environment. In addition, we also regret that you were disappointed when you experienced the hot spring and gym facilities in the hotel. We will continue to maintain facilities and equipment and strive to provide better services. I hope you can come again next time and feel our improvement and dedication.
Roy
Elegant Bath Room (Zero Pressure Support Mattress + Comfortable Bathtub + Panoramic Sunshine Terrace)
Bodde på feb. 2024
Ensamresenärer
17 recension
10.0/10
Enastående
Publicerades 12 mars 2024
Nice hotel easy taxi ride from Nanchang West Railway station.
Översätt
Svar från boendet: Sincerely thank you for your feedback! We look forward to your next stay!
Gästanvändare
Yaqu Bath Room (Zero Pressure Support Mattress + Comfortable Bathtub + Panoramic Sunshine Terrace)
Bodde på sep. 2023
Ensamresenärer
1 recension
10.0/10
Enastående
Publicerades 20 okt. 2023
Nice facilities and excellent service. I highly recommend it!
Översätt
Svar från boendet: Sincerely thank you for your recognition, all our efforts to get your recognition is worthwhile, for your satisfaction and for your affirmation of us, we will redouble our efforts! Looking forward to your next visit!
Names_de_Alpha
Elegant Bath Room (Zero Pressure Support Mattress + Comfortable Bathtub + Panoramic Sunshine Terrace)
Bodde på jan. 2024
Res med vänner
24 recension
10.0/10
Enastående
Publicerades 18 mars 2024
I enjoyed every moment it was great
Översätt
Svar från boendet: Sincerely thank you for your feedback! We look forward to your next stay!
Gästanvändare
Elegant Bath Room (Zero Pressure Support Mattress + Comfortable Bathtub + Panoramic Sunshine Terrace)
Bodde på mars 2023
Res med vänner
9 recension
10.0/10
Enastående
Publicerades 1 maj 2023
nice！
Översätt
Svar från boendet: 您的評語就像春天的花兒一樣美麗，開放在我們的心田，謝謝您，祝您開心快樂每一天。
Zaochuanjian
Elegant Bath Room (Zero Pressure Support Mattress + Comfortable Bathtub + Panoramic Sunshine Terrace)
Bodde på mars 2025
Ensamresenärer
13 recension
9.5/10
Otroligt
Publicerades 7 apr. 2025
露台很大，環境安靜不吵鬧，適合放鬆 前台瑩瑩離店時服務主動熱情，送了金屬書簽作禮品，服務態度值得肯定 衞生間略有異味，不好完全消除，望檢查 露台雖大但空，若能放置一套簡單桌椅則甚佳，請考慮。
Översätt
Svar från boendet: 瑩瑩作為我們的員工，能夠主動熱情地為客人提供服務，是我們酒店一直以來所倡導的服務理念。關於衞生間的異味問題，我們深表歉意。我們會立即安排清潔人員對衞生間進行檢查和清潔，以確保衞生間的清潔和衞生。同時，我們也會加強對衞生間的通風和除臭措施，以提高客人的入住體驗。 關於露台的佈置，我們會認真考慮您的建議。我們會評估露台的空間和功能，我們會盡力為客人提供更好的服務和體驗。
Bangbangdedong
Elegant Bath Room (Zero Pressure Support Mattress + Comfortable Bathtub + Panoramic Sunshine Terrace)
Bodde på mars 2025
Affärsresenärer
46 recension
10.0/10
Enastående
Publicerades 18 apr. 2025
房間很大，酒店還幫忙升級了房型，周邊環境也很好，配備了浴缸，硬件設施很到位了，昨晚遇到網絡不穩定的問題，客房經理珊珊一直在想辦法幫我解決，服務態度很好，希望下次再來入住！
Översätt
Svar från boendet: 我們已將您的表揚傳達給珊珊經理啦！沐沐也對酒店的網絡問題給您致歉，您的諒解是我們的動力，我們已加強房間的設備排查。期待您的再次下榻！
Gästanvändare
Elegant Bath Room (Zero Pressure Support Mattress + Comfortable Bathtub + Panoramic Sunshine Terrace)
Bodde på mars 2025
Affärsresenärer
10 recension
10.0/10
Enastående
Publicerades 18 apr. 2025
南昌天沐温泉酒店環境優雅，温泉泡池種類豐富，服務貼心。房間寬敞乾淨，設施齊全，私湯體驗很贊！早餐豐盛，周邊景色宜人，是放鬆身心的好去處，強烈推薦度假入住！🌿♨️
Översätt
Svar från boendet: 沐沐非常感謝您的入住與讚賞！很高興為您的出遊帶來美好時光。我們也真誠的感謝您為我們“代言”。酒店全體員工期待您的再次下榻！
Gästanvändare
Elegant Bath Room (Zero Pressure Support Mattress + Comfortable Bathtub + Panoramic Sunshine Terrace)
Bodde på mars 2025
Affärsresenärer
5 recension
10.0/10
Enastående
Publicerades 17 apr. 2025
到南昌出差也好，一家人旅遊也好，選天沐温泉大酒店就沒有錯，必選的酒店，環境安靜，服務周到，房間乾淨整潔，早餐也很豐富哦，滿足各種不同口味的人
Översätt
Svar från boendet: 是的呀！酒店適合商旅及出遊的貴賓，我們有林園式的入住環境，是您在忙碌的工作之餘散心、閑暇的好去處。出遊的家人們在南昌遊玩了一天也是可以享受慢生活的好地方。沐沐家人邀約您共享夏季的林園哇鳴聲！
Gästanvändare
Familjesvit
Bodde på apr. 2025
Familj
12 recension
10.0/10
Enastående
Publicerades 4 maj 2025
房間很大，乾淨衞生，有棋牌室，有電腦桌。送了豐富的果盤。五一人很多，服務後勤人員還是隨叫隨到，很不錯。
Översätt
Svar från boendet: 為了您的滿意，我們常備不懈，得到您的肯定我們開心到起飛！沐沐全體家人歡迎您的下榻！
Alisa
Standardfamiljerum
Bodde på jan. 2025
Familj
3 recension
10.0/10
Enastående
Publicerades 3 feb. 2025
環境：交通還算方便 服務：很熱情 辦理入住時孩子手錶⌚️遺失在前台桌子上，已找回 感謝前台工作人員 生日當天還送了禮物給孩子，禮物不在輕重，服務到位，熱情重千金 環境：乾淨，就是有些入住客人在大廳吸煙，影響心情 設施：有室內游泳池，入住客人憑房卡，成人49元，小童1.3米以下收費39元，超過1.3米按成人收費
Översätt
Svar från boendet: 尊敬的客人，您好！ 非常感謝您選擇我們酒店並與我們分享您的入住體驗。 我們很高興得知您對我們酒店的環境和服務感到滿意。我們的團隊一直致力於為客人提供舒適和便捷的住宿體驗，您的肯定是對我們最大的鼓勵。 關於您提到的孩子手錶遺失在前台的情況，我們深感欣慰您能夠找回。我們的前台工作人員始終以客人的安全和滿意度為首要任務，他們的努力和責任心值得讚揚。 此外，我們在您生日當天為孩子送上禮物，希望能給您帶來一份特別的驚喜。我們始終相信，細節決定品質，用心服務才能贏得客人的滿意和信任。 對於您提到的在大廳吸煙的問題，我們深表歉意。我們會加強對客人的引導和管理，確保公共區域的空氣質量。同時，我們也會繼續努力提升酒店的整體環境和設施，為客人提供更好的住宿體驗。 最後，再次感謝您對我們酒店的支持和評價。我們會不斷努力，提升服務質量，期待您的再次光臨！ 酒店管理層