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Verifierade recensioner
Läge och interiör4.6
Bekvämligheter4.6
Service4.7
Renlighet4.6
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Mark Brian
Superior-dubbelrum
Bodde på sep. 2024
Par
8 recension
2.7/5
Publicerades 13 okt. 2024
I stay here only out of necessity. The hotel is old and facilities need a major upgrade. On this stay I changed rooms twice. The 1st room bed was awful: soft and curved in the centre and the bathroom door was almost falling off its hinges. The 2nd room bed was just as bad. Would have been better to sleep on the floor. The 3rd rooms bed was acceptable. Mattress was better and bed didn't squeeze when moving.
Prices can be good or high depending on when you book.
Personally I would stay elsewhere. In fact. Recently I've been booking a hotel that's a 15min walk extra just to get s good night sleep...
Översätt
Svar från boendet: Dear guests: Hello! I'm your online housekeeper "Xiaowei". Thank you very much for your sincere evaluation. Xiaowei is also very sorry for giving you an unpleasant experience this stay. Because the hotel was opened in 2012 compared with the new hotel now, the facilities will be a little old. Please understand that we are very sorry for not making you satisfied. In the future, we will continue to strengthen the training and management in this regard. I also hope you can feedback the specific situation to us so that we can rectify it. Finally, I sincerely apologize to you again. I hope you can stay in our hotel next time and give us a chance to improve.
Mark Brian
Deluxe-dubbelrum
Bodde på aug. 2024
Par
8 recension
3.0/5
Publicerades 13 okt. 2024
I've stayed at this hotel nearly a dozen times and only because of the location for where i need to be. This hotel is very dated and old. The beds are often squeaky and make a noise when you move in bed. Mattresses are soft or bowed from overuse and need replacing. Cleanliness is questionable and mediocre at best. Staff are always relatively unfriendly and always seem bored and distracted. You can definitely do better!
Översätt
Svar från boendet: Dear guests: Hello! I'm your online housekeeper "Xiaowei". Thank you very much for your sincere evaluation. Xiaowei is also very sorry for giving you an unpleasant experience this stay. Because the hotel was opened in 2012 compared with the new hotel now, the facilities will be a little old. Please understand that we are very sorry for not making you satisfied. In the future, we will continue to strengthen the training and management in this regard. I also hope you can feedback the specific situation to us so that we can rectify it. Finally, I sincerely apologize to you again. I hope you can stay in our hotel next time and give us a chance to improve.
Gästanvändare
Deluxe-dubbelrum
Bodde på dec. 2022
Ensamresenärer
1 recension
4.0/5
Mycket bra
Publicerades 26 jan. 2023
Its an old hotel but OK for a few nights. In my room, 1901, either the toilet or thrle sink smelt bad. If the bathroom door was closed it was OK.
Good location for busses and metro.
Staff was helpful.
Lift was very slow.
Small shop downstairs to buy water and snacks at almost the same price outside the hotel. Very convenient
Översätt
Svar från boendet: 尊敬的賓客:您好!我是您的網上管家“小維”,非常感謝你誠摯的評價,小維也非常抱歉此次入住讓您有不愉快的入住體驗。關於衞生間的氣味問題,小維已經向客房反饋了,會做出相應的整改。給客人帶來好的服務一直是我們追求的目標,後續我們將會繼續加強這方面的培訓及管理。最後再次向您致以誠摯的歉意,希望您下次還能入住我們酒店,給我們一個改進的機會。
Svar från boendet: 尊敬的賓客:您好!我是您的網上管家“小維”,非常感謝你誠摯的評價,小維也非常抱歉此次入住讓您有不愉快的入住體驗。沒有做到讓您滿意我們感到萬分抱歉,後續我們將會繼續加強服務和衞生方面的培訓及管理,也希望您可以將具體情況反饋給我們,我們好進行整改。最後再次向您致以誠摯的歉意,希望您下次還能入住我們酒店,給我們一個改進的機會。
Svar från boendet: 尊敬的賓客:您好!我是您的網上管家“小維”,非常感謝你誠摯的評價,小維也非常抱歉此次入住讓您有不愉快的入住體驗。在您反饋房間漲水之後,前台有表示可以馬上給您換房,或者升級房型,您都拒絕了呢。其次施工也不是酒店所希望的,且酒店也無法幹涉的呢。最後再次向您致以誠摯的歉意,希望您下次還能入住我們酒店,給我們一個改進的機會。