HYATT PLACE NANCHONG GAOPING

The hotel is very luxurious and has good attention to detail. Although the room we were in had an amazing view and luxurious feel, some dirt and stains and a few cracks in the furniture takes away the full 5 star wow factor, although it is a great room. Also the hairdryer is very very old and overheats within minutes, you need to pull it out, wait, then try again. Also the AC is not stable, at times we needed to turn it down as low as 10 to actually feel cool as the room is very hot and humid. The staff in general were very warm and accommodating and provided extra water for the room when we called them. However as we wanted to have a little rest in the morning we called to ask if the cleaner could come asap to only change trash and stock up the toilet roll etc, we were informed that there was only one cleaning lady and would need to wait. I find this quite questionable for a hotel that big. The breakfast buffet is good with lots of choice. Pastries, cakes, local specialties, western dishes a plenty. However the coffee machine is weak and only provides espresso and americano, the hotel should upgrade the machine to accommodate those with tastes like lattes and cappuccinos as this is the norm in even 4 star hotels. The robot butler is a great touch.The location is actually very very good. Shopping malls and restaurants are very very close. Overall I would stay here again but the price needs to match the interior.

Good service

本來是是和朋友一起來住的，但她有事，來不了，就我自己入住，前台的服務經理小韓，非常貼心的幫我換成了大床，而且是高樓層，入住體驗非常好，早餐品種豐富多樣，房間又乾淨還智能，很喜歡，下次一定要帶朋友來體驗一下，推薦！