InterContinental Nanjing recensioner

Svar från boendet: Dear Guest,Thank you for choosing our hotel and sharing your candid feedback. We’re pleased to hear you appreciated the great views and the friendliness of our staff—these are aspects we strive to uphold, and your recognition means a lot to our team.Your concerns about the air conditioning, lighting, breakfast seating, and quality have been taken very seriously. We’ve already initiated checks on the air conditioning systems to ensure optimal cooling performance and are reviewing lighting setups to enhance brightness in guest rooms.Regarding the breakfast area, we’re adjusting table arrangements to add more small tables for individuals or pairs, while also working with the culinary team to elevate food quality and variety, aiming to align with the standards expected of a five-star hotel.Your feedback is invaluable as we continue to refine our services. We hope to have the opportunity to welcome you back and show you the improvements we’re making.Warm regards,Hotel Management

Svar från boendet: Dear Guest,Thank you for choosing InterContinental Nanjing and taking the time to share your detailed feedback. We're glad to hear that our staff hospitality and room cleanliness met your expectations, even as we acknowledge the wear on furniture in our 65th-floor rooms—this has been noted for our upcoming refurbishment plan to refresh these spaces.We sincerely apologize for the disappointing state of our sauna and spa area. The temporary pool closure for maintenance highlighted oversight in the changing room upkeep, which we've addressed immediately:Your feedback on breakfast pricing has been shared with our F&B team, who will introduce "room + breakfast" package discounts to offer better value.Once again, we regret the spa experience fell short. We appreciate your honesty and look forward to welcoming you back to a renewed experience.Best regards,Management Team

Svar från boendet: Dear Guest,Thank you for your feedback! We’re thrilled to hear you enjoyed the room upgrade and our quality service—these are exactly what we strive to deliver for every guest.We look forward to welcoming you again for another great stay.InterContinental Nanjing

Svar från boendet: Dear Guest,Thank you for choosing InterContinental Nanjing and sharing your experience. We are glad to know you enjoyed the breakfast and our iconic views, and we appreciate your kind words about the overall stay.We sincerely apologize for the delay in your room readiness. Thank you for your understanding, and we hope to welcome you back soon to deliver the seamless, premium experience you deserve.Best regards,Management Team

Svar från boendet: Dear Guest,It brings us immense joy to hear you had a superb and comfortable stay with us! Your kind words mean the world to our entire team—every member who contributed to your experience, from the front desk to housekeeping and beyond, will be thrilled to know their efforts made your time with us so pleasant.Creating a warm, comfortable space where guests feel well-cared for is our top priority, and your feedback confirms we’re on the right track. We truly appreciate you taking the time to share your happiness with us.We’re already looking forward to the day we can welcome you back, and we’ll keep striving to deliver an equally wonderful (if not better!) experience for your next visit. Thank you again for choosing us—we’re grateful for your support!Sincerely,Management Team

Svar från boendet: Dear Guest,Thank you for staying with us and bringing this to our attention. We sincerely apologize for the inconvenience caused by the dirty exterior window. Maintaining clear panoramic views is a priority, and our team will promptly arrange for professional exterior cleaning to ensure all guest rooms meet our standards.We appreciate your understanding and hope this issue didn't significantly impact your stay. Please let us know if there’s anything else we can assist with with during your visit or for future stays.Best regards,Management Team

Svar från boendet: Dear Guest,Your words “Great hotel! Had a nice stay here” have just made our day—thank you for sharing such warm feedback! It means the world to us that we could create a stay that left you wanting to return.Every detail, from the comfort of your room to the smiles of our team, is designed to make guests feel welcome, and we’re thrilled it all came together for you.We’ll be counting down to your next visit! If you let us know in advance, we’d love to reserve your favorite room to make your return even more special.Warm regards,Hotel Management Team

Svar från boendet: 【南京地標】【超高層景觀】【亞洲美景酒店】【玄武湖】【新街口】尊敬的賓客，您好！感謝您選擇入住南京紫峯洲際酒店！感謝您對我們的認可，客人的每一絲需求都是我們真誠為之努力的方向。入住南京紫峯洲際酒店，憑窗遙瞰景千般，“鐘山龍蟠” 收眼底，玄武波光映翠巒，金陵勝蹟如詩畫。願這美景常伴您記憶，期待再次相遇！酒店管理層

Svar från boendet: Dear Guest,Thank you so much for your glowing review and kind words! We are absolutely thrilled to hear that you had another wonderful stay with us and consider our hotel the best place to stay in Nanjing. Your high praise means the world to us and serves as a great motivation for our entire team.We take great pride in our prime location, stunning views, clean and comfortable rooms, as well as the attentive service provided by our staff. It's extremely rewarding to know that these aspects of our hotel met your expectations.Your continued support and loyalty are greatly appreciated. We look forward to welcoming you back soon and providing you with another exceptional experience. If there’s anything we can do to make your future stays even more enjoyable, please don’t hesitate to let us know.Best regards,Hotel Management Team

Svar från boendet: Dear Guest,We are absolutely delighted to receive your wonderful review! It's a pleasure to know that you consider our hotel to be in a good location, with good service, and blessed with spectacular views.Our team has worked hard to ensure that every guest enjoys a memorable stay, and we're thrilled that you had such a great experience. The beautiful lake and city views are indeed one of our hotel's highlights, and we're glad you were able to appreciate them.We look forward to welcoming you back in the near future and providing you with another excellent stay.Best regards,Hotel Management Team

Svar från boendet: Dear Guest,Thank you for choosing InterContinental Nanjing and taking the time to share your experience! We're delighted to hear that you enjoyed the cleanliness of your room and the stunning river view – these are exactly the details we strive to perfect for every guest.The panoramic views of the Yangtze River from our river-view rooms are truly a highlight, and we're glad they added to the enjoyment of your stay. We hope to welcome you back soon to experience more of what our hotel has to offer, whether it's the vibrant city skyline or our dedicated service.Best regards,Management Team

Svar från boendet: Thank you for taking the time to tell us about your experience at InterContinental NANJING.The hotel stands in the commercial center of Nanjing City, nearly 450 meters high in the landmark building Zifeng Building, at the peak of the city, close to the Xuanwu Lake, Zijinshanshan scenic line, a distant view of the Yangtze River, feel the personalized and attentive service, and enjoy the quietness and comfort between the mountains and water city forests.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing InterContinental Nanjing.Sincerely,Hotel Management

Svar från boendet: Dear guest, Thank you for taking the time to share your feedback regarding your recent stay at InterContinental Nanjing. We apologize that you were not satisfied during your stay . Our hotel management takes your feedback very seriously and has the relevant departments investigate and resolve it immediately.If you have any plans to stay in our hotel again during your future travels, we will offer you special care to ensure that your stay is smoother and comfortable.Hotel Management

Svar från boendet: Dear guest,We are truly delighted to hear that you had a wonderful experience at our hotel! It's fantastic to know that our prime location and excellent service met your expectations.We are especially pleased that Jason from the front desk left a positive impression on you with his friendliness and helpfulness. We will definitely pass on your kind words to him. His dedication is a great example of the high standards we strive to maintain in our service team.Your intention to visit us again is the highest compliment we could receive. We look forward to welcoming you back with open arms and providing you with another memorable stay. Thank you for choosing our hotel and for your kind support!Hotel Management