Atour Hotel (Nanjing South Railway Station)

Atour Hotel (Nanjing South Railway Station) recensioner

Atour Hotel (Nanjing South Railway Station)

Block D-2, Greenfield Window, No.8 Yupan West Street, Yuhuatai District, Nanjing, Jiangsu, ChinaVisa hotellinformation
Atour Hotel (Nanjing South Railway Station)
Atour Hotel (Nanjing South Railway Station)Atour Hotel (Nanjing South Railway Station)Atour Hotel (Nanjing South Railway Station)
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Gästrecensioner

9.7/10
Excellent
3061 recension
Verifierade recensioner
Läge och interiör9.7
Bekvämligheter9.6
Service9.7
Renlighet9.7
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Anonym användare
Superiorrum (2 sängar)
Bodde på mars 2025
Familj
3 recension
4.0/10
Publicerades 4 apr. 2025
Gå inte i fällan! Hotellet ligger på en mycket avlägsen plats, med en byggarbetsplats vid dörren och oklara skyltar. Det tog mig två cirklar att hitta den. Även med en bebis var hotellrummet ordnat längst bort. Rummet hade en inaktuell lukt och det var ännu värre när luftkonditioneringen var påslagen. Jag antar att jag inte har rengjort filtret på länge. Som tur var var vädret varken kallt eller varmt och jag behövde inte slå på den. Vattenkokaren luktar surt, och diskhon står bredvid dörren. Denna design är mycket "roman". Sängkläderna är av den vanliga Atour-kvaliteten. Det tar en halvtimme för avhämtningen att levereras till rummet av roboten i receptionen. Rumsservicen var slentrianmässig. Jag sa till receptionen att få några fler flaskor vatten innan jag gick. Det lät som att det fanns en rumsservice, men den fanns inte där efter att jag återvänt till rummet. Utanför fönstret finns en parkeringsplats och en sopstation. Sopbilen kom över vid 5-tiden på morgonen och körde med höga ljud i tio minuter. Jag kunde inte sova längre. Jag reste mig snabbt upp och kollade in de återstående dagarna. Den gled undan och kom aldrig mer.
KälltextÖversatt av Google
Svar från boendet: 尊敬的客人：首先感謝您花費寶貴的時間在此留下您的點評。對於未給您帶來完美的入住體驗，我們身感抱歉，對於您反映的問題我們第一時間進行了瞭解處理，門口現在圍擋也在拆除中，對於垃圾站噪音我們也打了12345進行投訴，目前也在處理中，此次給您帶來不便，我們深感抱歉，沒有讓您感受到朵兒滿意的服務，朵兒也是非常揪心，朵兒一定會加強服務，後續也是對朵兒朵兒也會繼續努力，為每位客人提供完美的入住體驗，也期待您的下次光臨！
Gianna98
Superior Double Bed Room (Natural Cotton Bedding + Memory Pillow)
Bodde på feb. 2025
Ensamresenärer
8 recension
10.0/10
Enastående
Publicerades 25 mars 2025
It was a bit tricky to find as i decided to walk there from Nanjingnan station. It was a comfortable stay with a very spacious room irrespective of the noise my ears picked up from the rooms next to and above me. I loved the tea biscuits. The sheets smelled really clean . The receptionists were nice and made a good effort to communicate with me in english when i was checking in. Great for the price! Will stay here again!
Översätt
Svar från boendet: 哇哦，收到您的好評啦，真的特別感謝！您在南京南站亞朵酒店的這段入住體驗能這麼棒，就是對我們最大的鼓勵呢。我們酒店的免費接送站服務就是想給大家解決出行的後顧之憂，24小時不間斷哦，送站酒店門口10分鐘整點準時發車（高峯期就更快啦，5分鐘就走一趟），接站隨時能約，是不是超貼心呀。還有哦，入住送的半小時免費盲人按摩也很受歡迎呢，希望能讓您在疲憊的旅途中好好放鬆一下。歡迎您下次還來咱這兒呀，一定給您更優質的服務喲~
Gorena
Executive City View Big Bed Room
Bodde på apr. 2025
Par
3 recension
10.0/10
Enastående
Publicerades 3 maj 2025
Excellent service 🥰
Översätt
Svar från boendet: 哇哦，收到您的好評啦，真的特別感謝！您在南京南站亞朵酒店的這段入住體驗能這麼棒，就是對我們最大的鼓勵呢。我們酒店的免費接送站服務就是想給大家解決出行的後顧之憂，24小時不間斷哦，送站酒店門口10分鐘整點準時發車（高峯期就更快啦，5分鐘就走一趟），接站隨時能約，是不是超貼心呀。還有哦，入住送的半小時免費盲人按摩也很受歡迎呢，希望能讓您在疲憊的旅途中好好放鬆一下。歡迎您下次還來咱這兒呀，一定給您更優質的服務喲~
Anonym användare
Superiorrum (2 sängar)
Bodde på mars 2025
Familj
5 recension
10.0/10
Enastående
Publicerades 21 apr. 2025
Great value for money. Location is near railway station and the hotel could help to arrange pick-up or drop of transfer. Breakfast choice is okay, there are western menu as well although not much. The staffs are friendly and helpful. There is laundry room as well which is very convenient to use for us.
Översätt
Svar från boendet: 哇哦，收到您的好評啦，真的特別感謝！您在南京南站亞朵酒店的這段入住體驗能這麼棒，就是對我們最大的鼓勵呢。我們酒店的免費接送站服務就是想給大家解決出行的後顧之憂，24小時不間斷哦，送站酒店門口10分鐘整點準時發車（高峯期就更快啦，5分鐘就走一趟），接站隨時能約，是不是超貼心呀。還有哦，入住送的半小時免費盲人按摩也很受歡迎呢，希望能讓您在疲憊的旅途中好好放鬆一下。歡迎您下次還來咱這兒呀，一定給您更優質的服務喲~
Vera
Jimu City View Family Room (Mini Fridge + 65" HD Projection)
Bodde på mars 2025
Familj
5 recension
10.0/10
Enastående
Publicerades 7 apr. 2025
Highly recommend hotel. The best hotel ever. Too many great things inside the hotel. The staff very kind and helpful. The facilities were amazing. You not only can use the laundry facilities for free but the staff will help you to send the done clean and dried clothes to your room. The room big enough. The bed and comforter was very comfortable. Variety breakfast with cheap price. The cleanliness iof the room and all place was excellent. If there only 1 to 10 rate, I will rate it as 20 😄
Översätt
Svar från boendet: 哇哦，收到您的好評啦，真的特別感謝！您在南京南站亞朵酒店的這段入住體驗能這麼棒，就是對我們最大的鼓勵呢。我們酒店的免費接送站服務就是想給大家解決出行的後顧之憂，24小時不間斷哦，送站酒店門口10分鐘整點準時發車（高峯期就更快啦，5分鐘就走一趟），接站隨時能約，是不是超貼心呀。還有哦，入住送的半小時免費盲人按摩也很受歡迎呢，希望能讓您在疲憊的旅途中好好放鬆一下。歡迎您下次還來咱這兒呀，一定給您更優質的服務喲~
Gästanvändare
Executive City-View Twin Room (Mini Fridge + 65"Hd Projection)
Bodde på nov. 2024
Familj
5 recension
10.0/10
Enastående
Publicerades 31 dec. 2024
As with other Atour hotels, the furnishing was new and the design up to date. The bedroom was spacious, the view was good. The amenities was good and there is nothing to complain about. The hotel even has free transport service to the railway station which make travelling easy.
Översätt
Svar från boendet: 親愛的客人，非常感謝您的好評呀！南京南站亞朵酒店可不止有便利的接送站服務哦（接送站24小時隨時待命，發車時間安排合理，接站預約便捷）。咱這兒的健身房也很不錯呢，設備齊全且嶄新，不管您是想在旅途中保持鍛鍊習慣，還是簡單活動一下舒展筋骨，都能滿足需求。而且酒店的衞生狀況也堪稱一流，每一個角落都打掃得乾乾淨淨，住起來特別舒心。期待您再次光臨，我們會繼續把這些特色保持好，給您更好的體驗噠~
Gästanvändare
Superior Double Bed Room (Natural Cotton Bedding + Memory Pillow)
Bodde på apr. 2024
Familj
1 recension
10.0/10
Enastående
Publicerades 24 maj 2024
This experience in Nanjing South Railway Station Atour Hotel was top-level!I was traveling in Suzhou with my family. The old man in my family accidentally fell in the bathroom. There was no response at that time. In the afternoon, we came to Nanjing again. When we went out the next day, the old man felt a little uncomfortable, so we returned to the hotel. In the afternoon, we lay in bed and couldn't move. Because we came to China to travel, we called the front desk to look for it. Ask for help. The little girl at the front desk was very enthusiastic to help us call the ambulance. When the ambulance arrived, she also helped the doctor to send my mother to the ambulance and asked if we needed to be accompanied by staff. However, due to the limited seats in the ambulance, the little girl took the initiative to add our WeChat so that we could contact her when we needed! The little girl at the front desk took the trouble to help us contact the ambulance and the Chinese embassy for three consecutive days! Thank you very much to the little girls at the front desk, and also to the leaders of Nanjing South Railway Station Atour Hotel. Thank you!
Översätt
Svar från boendet: 朵兒最開心的事情就是看到您能滿意~朵兒家不僅僅是睡覺的地方，更是給您最好體驗的地方。謝謝您對我們的認可，朵兒一定不會辜負您的信任，更加努力的工作，期待您的再次光臨
Anonym användare
Superiorrum (2 sängar)
Bodde på apr. 2024
Familj
8 recension
10.0/10
Enastående
Publicerades 23 maj 2024
10 stars for the staff if I could!! They were all super nice and helpful! The location is about 10-15mins walk from Nanjing South Railway station. Nothing much around but there's a 24/7 Lawson round the corner and the hotel serves a simple supper from 9-11pm every day. The only bad thing about this place is the lift. There's only 1 lift serving 8 floors and the sensor for the card is not that good.
Översätt
Svar från boendet: 朵兒最開心的事情就是看到您能滿意~朵兒家不僅僅是睡覺的地方，更是給您最好體驗的地方。謝謝您對我們的認可，朵兒一定不會辜負您的信任，更加努力的工作，期待您的再次光臨
ISMET
Superior Double Bed Room (Natural Cotton Bedding + Memory Pillow)
Bodde på okt. 2024
Affärsresenärer
2 recension
7.5/10
Publicerades 6 nov. 2024
Good, clean and convenient location. Price is high, could be more acceptable level. Breakfast is in normal standard
Översätt
Svar från boendet: Dear guest, thank you so much for your kind comments! We're delighted to hear that you found our hotel to be good, clean, and conveniently located. It's always our goal to provide a comfortable and accessible experience for our guests.Regarding the price, we understand your concern. We continuously evaluate our pricing strategy to ensure that it offers the best value for the quality of service and facilities we provide. We'll surely take your feedback into account and work towards making it more acceptable in the future.As for the breakfast, we're glad it met the normal standard. However, we're constantly striving to improve and will look into ways to enhance the breakfast offerings to exceed your expectations.Moreover, we'd like to let you know that our hotel offers free shuttle service to and from the station. The shuttle to the station departs every 10 minutes, and during peak hours, it's every 5 minutes. And for pick-up from the station, it's available at any time. Also, when you stay with us, you can enjoy a free 30-minute blind massage.Thank you again for choosing our hotel and for sharing your valuable feedback. We look forward to welcoming you back for an even better experience next time!
jolland
Superiorrum (2 sängar)
Bodde på sep. 2024
Par
10 recension
10.0/10
Enastående
Publicerades 29 okt. 2024
The room is nice, clean, and roomy. The services are excellent. In particular, we would like to thank the young manager at the front desk who has been extremely friendly and helpful. The breakfast serves good tasty foods and has many choices. We also enjoy the free transport to/from the hotel to Nanjing South Metro station. This is extremely convenient as the subway is the main transport for us to sightseeing all the famous locations in Nanjing. We rate the hotel 10 and would definitely stay in the same hotel on our next trip to Nanjing.
Översätt
Svar från boendet: 感謝您對我們的認可，朵兒將繼續努力為您提供優質的服務體驗，酒店對所有的客人均免費24小時接送站服務，不讓您多走一步路，全程專車接送，在您到達酒店後，我們將為您提供免費半小時盲人按摩服務，緩解您旅途上的疲勞，給您最好體驗的地方，朵兒一定不會辜負您的信任，會更加努力，期待您的再次光臨。接送站時間：24小時 送站：酒店門口每10分鐘整點發車（高峯期每5分鐘發車）接站：隨時預約，零等待！歡迎選擇入住本酒店
Gästanvändare
Superior Double Bed Room (Natural Cotton Bedding + Memory Pillow)
Bodde på sep. 2024
Affärsresenärer
11 recension
10.0/10
Enastående
Publicerades 26 okt. 2024
Good location, very close to Southern Nanjing Railway station. Provide free pickup. The front desk and driver are very helpful.
Översätt
Svar från boendet: 感謝您對我們的認可，朵兒將繼續努力為您提供優質的服務體驗，酒店對所有的客人均免費24小時接送站服務，不讓您多走一步路，全程專車接送，在您到達酒店後，我們將為您提供免費半小時盲人按摩服務，緩解您旅途上的疲勞，給您最好體驗的地方，朵兒一定不會辜負您的信任，會更加努力，期待您的再次光臨。接送站時間：24小時 送站：酒店門口每10分鐘整點發車（高峯期每5分鐘發車）接站：隨時預約，零等待！歡迎選擇入住本酒店
Junjing Yang
Jimu City View Family Room (Mini Fridge + 65" HD Projection)
Bodde på feb. 2025
Familj
4 recension
9.0/10
Utmärkt
Publicerades 29 mars 2025
Not very easy to find. Room is clean and spacious.
Översätt
Svar från boendet: 哇哦，收到您的好評啦，真的特別感謝！您在南京南站亞朵酒店的這段入住體驗能這麼棒，就是對我們最大的鼓勵呢。我們酒店的免費接送站服務就是想給大家解決出行的後顧之憂，24小時不間斷哦，送站酒店門口10分鐘整點準時發車（高峯期就更快啦，5分鐘就走一趟），接站隨時能約，是不是超貼心呀。還有哦，入住送的半小時免費盲人按摩也很受歡迎呢，希望能讓您在疲憊的旅途中好好放鬆一下。歡迎您下次還來咱這兒呀，一定給您更優質的服務喲~
Alber
Superior Double Bed Room (Natural Cotton Bedding + Memory Pillow)
Bodde på aug. 2024
Par
25 recension
9.5/10
Otroligt
Publicerades 1 okt. 2024
We had a short weekend stay in Nanjing, very supportive staff - especially the driver of the pick-up service from the station did an outstanding job.
Översätt
Svar från boendet: 感謝您對我們的認可，朵兒將繼續努力為您提供優質的服務體驗，酒店對所有的客人均免費24小時接送站服務，不讓您多走一步路，全程專車接送，在您到達酒店後，我們將為您提供免費半小時盲人按摩服務，緩解您旅途上的疲勞，給您最好體驗的地方，朵兒一定不會辜負您的信任，會更加努力，期待您的再次光臨。接送站時間：24小時 送站：酒店門口每10分鐘整點發車（高峯期每5分鐘發車）接站：隨時預約，零等待！歡迎選擇入住本酒店
NETTLE_star2
Superior Double Bed Room (Natural Cotton Bedding + Memory Pillow)
Bodde på juli 2024
Affärsresenärer
26 recension
10.0/10
Enastående
Publicerades 22 nov. 2024
perfect for a buisness trip, i always book this hotel, the staff is always nice and willing to help
Översätt
Svar från boendet: 哇哦，收到您的好評啦，真的特別感謝！您在南京南站亞朵酒店的這段入住體驗能這麼棒，就是對我們最大的鼓勵呢。我們酒店的免費接送站服務就是想給大家解決出行的後顧之憂，24小時不間斷哦，送站酒店門口10分鐘整點準時發車（高峯期就更快啦，5分鐘就走一趟），接站隨時能約，是不是超貼心呀。還有哦，入住送的半小時免費盲人按摩也很受歡迎呢，希望能讓您在疲憊的旅途中好好放鬆一下。歡迎您下次還來咱這兒呀，一定給您更優質的服務喲~
lyn
Superior Double Bed Room (Natural Cotton Bedding + Memory Pillow)
Bodde på apr. 2024
Res med vänner
3 recension
9.0/10
Utmärkt
Publicerades 19 maj 2024
Loved the water pressure in the room.Staff are friendly and recommended us on where to go with map given.
Översätt
Svar från boendet: 朵兒最開心的事情就是看到您能滿意~朵兒家不僅僅是睡覺的地方，更是給您最好體驗的地方。謝謝您對我們的認可，朵兒一定不會辜負您的信任，更加努力的工作，期待您的再次光臨