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Verifierade recensioner
Läge och interiör9.7
Bekvämligheter9.5
Service9.6
Renlighet9.6
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Alla recensioner(1582)
Positiva recensioner(1555)
Recensioner med foton/video(704)
Utmärkt för barn(118)
Utmärkt pool(100)
Erbjuder upphämtning/avlämning(86)
Utsikt över trädgården(79)
Utmärkt mat till middag(30)
Fantastiskt afternoon tea(25)
Har faciliteter för barn(13)
Ren pool(13)
Negativa recensioner(26)
Summer 1
Boutique Twin Room
Bodde på maj 2023
Familj
5 recension
5.5/10
Publicerades 24 juni 2023
The hotel is new therefore generally it’s clean. The swimming pool was small, and the cafe of the 2nd floor was too hot because they didn’t turn the air conditioner on.
Översätt
Svar från boendet: Thank you for staying at Hotel Indigo Nanjing Garden Expo. We regret to see that this stay did not meet your expectations and apologize for the inconvenience. We apologize for the careful review and summary by the hotel team to avoid such incidents from happening again. Your feedback is invaluable to us as we are an opportunity to revisit our service standards, strengthen our daily maintenance and further train our staff. We look forward to seeing you again so that we have the opportunity to provide you with a high level of facilities and services and experience our progress. Vincent Chen, General Manager of Hotel Indigo Nanjing Garden Expo
Nishikant
Boutique Room - Garden-View (2 Beds)
Bodde på juni 2022
Familj
8 recension
10.0/10
Enastående
Publicerades 16 juli 2022
Excellent stay with family for one night. My check in was 3 pm but we arrived around 12 noon still they checked us in. They also allowed free stay and meals for my daughter, although my booking was for only two adults. The hospitality of all staff was very friendly and the food and rooms were great. I would definitely recommend this place as an exotic and friendly stay.
Översätt
Svar från boendet: Dear guest, Thank you for choosing Hotel Indigo Nanjing Garden Expo and for taking the time to leave us this amazing review. This review really made our day. We'll pass along the kind words. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Vincent Chen