voco Nanjing Garden Expo

We loved our stay at this IHG property. The staff were attentive and professional. They explained to us when checking in how to use the Hotspring in our room and where to find some of the different facilities. The room was clean the bed comfortable. We enjoyed breakfast the next morning, the restaurant had many Western and Asian choices including sausages, bacon etc. There were also noodles and even chinese rice packets to celebrate the Chinese festival at the time. We used the hotspring in our room in the afternoon of checking in and it was fantastic. It filled in around 30 minutes and was large enough for 4 people. We tried to use it again the following morning before checking out. However, there was no hot water. The front desk explained that the hot water was switched on at 8am, however, by 11am there was still no hot water. This was very disappointing. Overall, we had an excellent stay and would consider returning to this Voco property.

Exceeded the expectations! Besides the beautiful location and building, the staff was so kind and available. Me and my girlfriend have been treated so well!!! I would like to thank in particular our receptionist 卡卡, any questions we had or issue we encountered she tried her best to help us and satisfy our needs. 👍🏻👍🏻 Thank you for your patience and good temper!! I would also like to thank Vin who helped us with the luggages and brought us water when we were in need! 🙌🏻 Lastly i want to give a big big 👍🏻 to the hotel’s摄影师小姐姐, she’s not only fun to work with but she took some amazing pictures of me and my girlfriend in the hot springs area that will last forever as memories in our hearts 🫶🏻❤️ Will come back for sure in the future if there’s the occasion! 😊

Location outside Park. But they provide shuttle bus. Front desk staff very nice and helpful. Notice many detail about the park. Breakfast buffet very delicious. And alot of drinks in the minibar. Room is big and warm. Unfortunately the public hot spring is small.

位置方便，就在園博園的北安門門口。酒店範圍挺大，由很多兩層小樓組成，房間是分佈式、所以環境比較私密安靜，綠化也不錯。客房面積不算大，好在設施完備，雖然説是環保理念酒店，但是房間的各種備品還是給得比較齊全的。 酒店服務人員態度都比較好，常會主動打招呼和詢問是否需要幫助（主要是指路，酒店裡麪樓棟很多，經常有路過的工作人員給指路幫大忙了）。尤其是前台小哥jon，在入住期間給提供了很熱情主動的服務。 酒店的小童樂園有兩條駐店小狗，很温順，入住期間有空的可以去擼擼。 自助餐的話，品類數量不算多，但是現做的菜品不算少，口味中規中矩還算可以吧。

酒店非常乾淨，環境美麗安靜。管家Levis服務態度良好，主動幫忙提行李，也幫忙給車子在地下車庫安排充電，全程非常細心專業。私湯温泉體驗很好，有保潔人員幫忙提前消毒放水，私密性很高。早餐種類豐富多樣，健身房體驗很好。這次是第二次入住，以後還會再來。

酒店環境很棒，設施新且乾淨，必須要給管家Jason五星好評！從入住到離店，服務真的無微不至。得知我受傷之後專門來問候，非常貼心。酒店的整體體驗也非常好，房間整潔舒適，早餐豐富。退房時還特意叮囑我路上小心，服務完全超出預期