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Verifierade recensioner
Läge och interiör9.4
Bekvämligheter9.4
Service9.4
Renlighet9.5
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Abeer&Lana
Deluxe-tvåbäddsrum
Bodde på juli 2024
Familj
1 recension
10.0/10
Enastående
Publicerades 1 sep. 2024
Easy booking and check-in at the hotel even when arriving late, the place is very clean the staff is very friendly even when I don't know the Chinese language they helped me especially the employee Daisy she is nice and excellent she helped me book a taxi and went with me to get a Chinese SIM card and then went with me to the bank it was great to deal with her she speaks English and translated for me she is a really wonderful person, also they take good care of children and room service they have excellent responsiveness, there are excellent services and a shopping center near the hotel I was glad to stay for three days.
Översätt
Svar från boendet: Dear guest, thank you very much for your feedback. We are delighted to learn that you have experienced a convenient booking and check-in process, a clean environment, and friendly and helpful staff service at our hotel. We would like to express our special praise and gratitude to employee Daisy for her outstanding work performance, which is definitely a source of pride for our team. Looking forward to serving you and your family again in the future.
Eddy Candra
Superior-tvåbäddsrum
Bodde på nov. 2023
Par
9 recension
10.0/10
Enastående
Publicerades 31 dec. 2023
The hotel decoration is very beautiful, simple and atmospheric. Xiao Yang and Xiao Dong have a very good service attitude, they are very enthusiastic and considerate. This is the reason for coming back to stay here again.
Översätt
Svar från boendet: Dear distinguished guests, thank you for your support and recognition. We will maintain a high level of service as always, and look forward to your next visit.
Gästanvändare
Superior-rum i queensize
Bodde på maj 2024
Res med vänner
24 recension
10.0/10
Enastående
Publicerades 29 aug. 2024
Staff were helpful as usual. The location is great for boardgaming and wargaming at the Forge.
Översätt
Svar från boendet: Dear guest, Thank you so much for your serious feedback and appreciation for us! We are pleased to learn that the helpful spirit of our team as well as the location can be of great benefit to your strategy game journey. We understand that it is essential to create an environment with a fun and relaxed atmosphere for you. Thank you again for your encouragement and feedback. I wish you happy every day!
Anonym användare
Superior-rum i queensize
Bodde på sep. 2024
Ensamresenärer
161 recension
10.0/10
Enastående
Publicerades 20 nov. 2024
Great experience as usual. Good location and value for money.
Översätt
Svar från boendet: Thank you for your affirmation and support! Glad you are pleased with our location and value for money service. We are committed to providing an exceptional stay experience, and your valuable feedback will inspire us to continuously optimize our services. In order to better meet your needs, if you have any service suggestions or questions during your stay, you are welcome to contact our team at any time. Looking forward to the opportunity to serve you again in the future and continue to provide you with an experience that exceeds expectations.
J Fade
Deluxerum i queensize
Bodde på mars 2024
Par
10 recension
7.0/10
Publicerades 14 apr. 2024
Every time I’ve stayed in this hotel and gotten the breakfast the coffee machine has been broken. For four months. So just go for breakfast outside. Otherwise the rooms are clean.
Översätt
Svar från boendet: We are very sorry for the inconvenience. We have informed the relevant departments to deal with it as soon as possible, hoping to bring you a different experience next time.
Gästanvändare
Deluxerum i queensize
Bodde på maj 2024
Affärsresenärer
1 recension
9.5/10
Otroligt
Publicerades 5 juni 2024
Great location, lots of food options nearby, new, clean and comfortable.
Översätt
Svar från boendet: Thank you for your recognition.It's a great honour to meet you.Looking forward to your next visit.
Daryll
Superior-rum i queensize
Bodde på dec. 2023
Affärsresenärer
4 recension
7.5/10
Publicerades 14 jan. 2024
Should have provided teaspoon.. there wasn’t any utensils for me to stir my coffee…
Översätt
Svar från boendet: Thank you for your advice. We have given feedback to the hotel leadership. Sorry for the inconvenience. I look forward to bringing you a different feeling next time.
kenneth tamang
Basic-rum med queensize-säng
Bodde på okt. 2024
Ensamresenärer
5 recension
8.0/10
Mycket bra
Publicerades 1 dec. 2024
It was good
Översätt
Svar från boendet: Thank you so much for the affirmation! We are always committed to providing excellent service and your satisfaction is our greatest privilege. To ensure that every visit exceeds expectations, we listen to every feedback and constantly optimize the experience. If you have further suggestions on any details or need our assistance, please feel free to let us know. Looking forward to bringing you a great stay again.
Gästanvändare
Deluxerum i queensize
Bodde på aug. 2024
Familj
6 recension
10.0/10
Enastående
Publicerades 1 okt. 2024
Good 👍👍
Översätt
Svar från boendet: 尊敬的賓客,您好!感謝您選擇南京星儷辰酒店。欣聞您對本次入住體驗表示滿意,這是我們的榮幸,也讓我們更有動力為您與更多客人創造難忘的星儷辰體驗。再次感謝您的分享,並真誠期待您再度光臨體驗我們更多的產品與服務。讓我們常在您心!
Gästanvändare
Superior-rum i queensize
Bodde på juli 2022
Affärsresenärer
4 recension
10.0/10
Enastående
Publicerades 27 aug. 2022
service very good
Översätt
Svar från boendet: 親愛的賓客:非常感謝您對星儷辰的選擇,也十分榮幸我們的服務人員能得到您的肯定。我們將堅持不懈秉承服務至上理念服務於每位賓客,星儷辰酒店全體員工期待您的再次光臨~
Svar från boendet: 非常感謝您對我們的酒店給予如此正面且詳盡的評價!我們非常高興得知您在我們的酒店度過了一個既舒適又方便的假期。您的認可是對我們團隊辛勤工作的最大肯定。我們的員工一直致力於提供專業、耐心且周到的服務,很高興小羅能夠滿足您的需求並給予您良好的幫助。我們將繼續努力,不斷提升服務質量和設施,為每一位客人創造更加美好的住宿體驗。再次感謝您的寶貴反饋,期待您下次光臨,我們將以更加熱情的服務迎接您!
Svar från boendet: 尊敬的客人,感謝您抽出寶貴時間為我們提供這份寶貴的反饋。我們非常高興您對我們的環境、房間大小和衞生狀況表示滿意,這是對我們團隊努力的肯定。對於您提到的小童需要額外請求洗漱用品的情況,我們深感抱歉給您帶來的不便。我們已調整了小童入住流程,以確保洗漱用品在小童登記時即刻提供,以提升您的體驗。關於隔音效果的問題,您提出的情況確實影響了您的住宿體驗,對此我們深表歉意。我們一直致力於提供卓越的住宿體驗,您的反饋對我們至關重要,幫助我們不斷改進。再次感謝您的寶貴建議,期待您再次光臨,給我們一個機會來彌補此次的不完美。
Svar från boendet: 尊敬的客人,非常感謝您對我們的熱情評價和推薦!我們深感榮幸能為您提供如此滿意的住宿體驗。您的滿意是我們最大的動力,您的建議和反饋更是我們不斷進步的寶貴財富。我們期待再次為您服務,讓每一次的週末都充滿快樂和驚喜。再次感謝您的光臨與支持,希望您能常來常新,發現更多酒店的美好之處。祝您生活愉快,一切順利!
Svar från boendet: 尊敬的客人,非常感謝您抽出寶貴時間為我們留下如此詳盡而積極的點評。我們團隊深感榮幸,您的滿意是我們最大的動力。對於早餐和特色菜品,我們很高興您對鴨血粉絲湯和陽春麪的喜愛,我們會繼續努力保持並提升品質。感謝您對停車場服務和酒店整體服務的肯定,我們將持續優化服務流程,確保每一位客人都能享受到周到的服務。我們期待再次為您服務,希望未來能有機會讓您體驗到更多升級後的服務和設施。再次感謝您的寶貴反饋,祝您生活愉快!