Novotel Nanjing Central Suning

Central location. Reception is not very helpful even though we spoke mandarin. Porter left our luggage unattended in hotel lobby and reception confirmed he is newbie. You won’t miss their breakfast. Expected more from Accor.

Great location just nearby Xinjiekou metro station.lots of shopping and eateries around. The buffet with oysters just opposite the hotel is a must try. Room are adequate and comfortable.

Very central location. The hotel is a bit old and the shower area has some mould. Overall, it's still a pleasant stay, and I don't mind coming here again due to the location.

Non smoking room also become smoking room. But in china this is what to be expected. Rules not really strictly enforced but location is great.

Good location… one of the front desk serve with black face during check in… the rest staff are all good and friendly.

I booked for 5 nights. When I checked in, they gave me a room that looked completely different from the images. It was very dark and small. Also, the carpet was dirty and had hair on it. After two nights, I checked my booking again and noticed the huge difference. I went to the reception and showed them the photos. They then changed the room. The room I got then was exactly the type I booked. Please take a look at the photos I uploaded here, you will see the enormous difference! I find it extremely inappropriate to give me this TERRIBLE room when I book for 5 (!) nights. They seriously gave me the worst room of the entire hotel and didn’t care at all. Check the photos and judge by yourself! Positive things: the location is great, directly in the city center.