Novotel Nanjing Central Suning

Novotel Nanjing Central Suning recensioner

Novotel Nanjing Central Suning

No.68 Huaihai Road, Qinhuai District, Nanjing, Jiangsu, 210005, ChinaVisa hotellinformation
Novotel Nanjing Central Suning
Novotel Nanjing Central SuningNovotel Nanjing Central SuningNovotel Nanjing Central Suning
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Gästrecensioner

9.3/10
Enastående
7427 recension
Verifierade recensioner
Läge och interiör9.3
Bekvämligheter9.2
Service9.3
Renlighet9.3
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Alla recensioner(7427)
Positiva recensioner(7153)
Recensioner med foton/video(2269)
Lätt att ta sig runt(1278)
Vänlig personal i receptionen(976)
Praktiskt för shopping(530)
Praktisk parkering(518)
Nära tunnelbana(451)
Utmärkt för affärsresor(393)
Utsökt frukost(280)
Negativa recensioner(274)
Jasonawesome
Standard 2-säng Soligt Rum
Bodde på feb. 2025
Affärsresenärer
6 recension
9.5/10
Otroligt
Publicerades 14 mars 2025
Wifi gets disconnected easily. If one is working using that wifi, it is rather bad. Other facilities are good and the location is ideal. Food around are quite good.
Översätt
Svar från boendet: Dear guest, thank you for your feedback, and we are deeply sorry for not being able to provide you with a smooth web experience. Network stability is extremely important for both work and life, and we have immediately started to optimize our network services to ensure that all guests can enjoy a stable, high-speed Internet connection. We will continue to pay attention to and improve to ensure service quality. Thank you again for your correction, and I look forward to your visit again. I hope to provide you with a more perfect accommodation experience.
Chan PP
Standard 2-säng Soligt Rum
Bodde på mars 2025
Res med vänner
1 recension
8.0/10
Mycket bra
Publicerades 22 apr. 2025
Good location near metro and shopping malls. Spacious twin bedroom.
Översätt
Svar från boendet: 尊敬的賓客,您好!非常高興從您的留言中得知此次入住給您留下如此美好的印象。您的喜愛與肯定是我們不斷前進的動力。我們致力於為客人提供乾淨整潔的住宿環境和美味可口的菜餚,酒店全體員工期待您的再次光臨,相信一定會有一個更加難忘的入住體驗。祝您生活愉快!
Anonym användare
Superior stadsutsikt 2-sängsrum
Bodde på dec. 2024
Familj
4 recension
10.0/10
Enastående
Publicerades 20 jan. 2025
Very good for service, free parking. total RMB949 for one night Saturday and one night Sunday (without breakfast) Honestly speaking, shampoo is so so, coffee is too low
Översätt
Svar från boendet: 尊敬的賓客:您好!感謝您選擇新街口諾富特酒店並留下寶貴的意見。當我們瞭解到您在酒店度過了一段美好的時光我們倍感開心。一直以來,諾富特的服務團隊致力於為每一位下榻的賓客打造舒適温暖的“家”一般的住宿體驗,在工作中盡最大所能給賓客營造温暖舒適的居住環境。之後我們也會一直努力,保證服務質量的同時不斷創新,為您提供更加高品質的入住體驗。期待您的再次到來。
Agneslee7887
Familjevänligt rum
Bodde på nov. 2024
Familj
8 recension
7.5/10
Publicerades 28 dec. 2024
Central location. Reception is not very helpful even though we spoke mandarin. Porter left our luggage unattended in hotel lobby and reception confirmed he is newbie. You won’t miss their breakfast. Expected more from Accor.
Översätt
Svar från boendet: Dear guest,Thank you very much for staying at Novotel Nanjing Central and taking the precious time to share your stay with us. I feel very sorry for failing to fully satisfy you. We also immediately feedback to the leadership regarding issues. Thank you very much for your comments. If you have any questions or needs during your stay, Please feel free to contact the hotel reception at any time. We will solve it as soon as possible,All staff of the hotel look forward to seeing you again.Best wishes to you and your family.
Anonym användare
Standard Queen Size Säng Solljus Rum
Bodde på nov. 2024
Affärsresenärer
40 recension
9.0/10
Utmärkt
Publicerades 8 dec. 2024
Great location just nearby Xinjiekou metro station.lots of shopping and eateries around. The buffet with oysters just opposite the hotel is a must try. Room are adequate and comfortable.
Översätt
Svar från boendet: Dear guest,Thank you very much for staying at Novotel Nanjing Central and taking the precious time to share your stay with us. We are very happy to see that you are satisfied with this stay, All staff of the hotel look forward to seeing you again.Best wishes to you and your family.
RabbitLittle
Superior Stadsutsikt Rum med Queen Size-säng
Bodde på nov. 2024
Affärsresenärer
1 recension
8.5/10
Mycket bra
Publicerades 4 mars 2025
Hotel is a little old. Receptionists is helpful. However, they are not well versed in English. So for non Mandarin speaking guests, it will be somewhat challenging to communicate with them. Hotel breakfast is so so. Nonetheless, the hotel location is very good with lots of eateries and restaurants around. Overall, the stay is ok.
Översätt
Svar från boendet: Dear guest, Dear guest,Thank you for your reviews and feedback about the hotel. We are pleased to confirm the hotel environment and location you mentioned. We are pleased to receive your favorable comments from the front desk, but we also value your comments on the difficulty of communication and the quality of breakfast. We are strengthening our team's English service capabilities and want to ensure that any guest's language needs are understood and met. For breakfast, we have started to improve the quality and look forward to providing a more satisfying selection. We are committed to continuously improving quality to ensure that every stay is the best. We look forward to your visit again, in order to have the opportunity to provide you with better service.Best wishes to you and your family.
SJong
Deluxe City-view Queen Size-säng rum
Bodde på okt. 2024
Affärsresenärer
20 recension
9.0/10
Utmärkt
Publicerades 4 dec. 2024
Very central location. The hotel is a bit old and the shower area has some mould. Overall, it's still a pleasant stay, and I don't mind coming here again due to the location.
Översätt
Svar från boendet: Dear guest,Thank you very much for staying at Novotel Nanjing Central and taking the precious time to share your stay with us. We are very happy to see that you are satisfied with this stay, thank you for your affirmation of our service. I have shared your comments with colleagues. All staff of the hotel look forward to seeing you again.Best wishes to you and your family.
alex
Standard Queen Size Säng Solljus Rum
Bodde på mars 2025
Familj
2 recension
9.0/10
Utmärkt
Publicerades 24 apr. 2025
Friendly and helpful front desk staff. Assisted to relocate to a higher floor and to have both rooms to be on the same floor, information was well handed over to next shift staff.
Översätt
Svar från boendet: 尊敬的賓客,您好!非常高興從您的留言中得知此次入住給您留下如此美好的印象。您的喜愛與肯定是我們不斷前進的動力。我們致力於為客人提供乾淨整潔的住宿環境和美味可口的菜餚,酒店全體員工期待您的再次光臨,相信一定會有一個更加難忘的入住體驗。祝您生活愉快!
Derricksg00
Standard Queen Size Säng Solljus Rum
Bodde på jan. 2025
Ensamresenärer
6 recension
10.0/10
Enastående
Publicerades 5 mars 2025
Located in the center of the city surrounded by few shopping malls and eateries. Affordable and comfortable stay here
Översätt
Svar från boendet: 尊敬的賓客,您好!非常高興從您的留言中得知此次入住給您留下如此美好的印象。您的喜愛與肯定是我們不斷前進的動力。我們致力於為客人提供乾淨整潔的住宿環境和美味可口的菜餚,酒店全體員工期待您的再次光臨,相信一定會有一個更加難忘的入住體驗。祝您生活愉快!
Anonym användare
Standard Queen Size Säng Solljus Rum
Bodde på juli 2024
Affärsresenärer
75 recension
9.0/10
Utmärkt
Publicerades 29 aug. 2024
Non smoking room also become smoking room. But in china this is what to be expected. Rules not really strictly enforced but location is great.
Översätt
Svar från boendet: Dear guests, thank you for your stay at Novotel Nanjing Central Suning. We are very sorry that you did not have a satisfactory stay! We will strengthen the cleanliness of the hotel and improve it, so that you can stay in a more comfortable and clean environment, looking forward to your visit again, I wish you a happy life!
Gästanvändare
Standard Queen Size Säng Solljus Rum
Bodde på jan. 2025
Familj
2 recension
10.0/10
Enastående
Publicerades 26 feb. 2025
The hotel is a bit dated in terms of facilities, but its excellent location makes up for it. The free parking and complimentary baby cot were definite highlights, making our stay much more convenient. A great choice for those who value location and practical amenities.
Översätt
Svar från boendet: 尊敬的賓客,您好!非常高興從您的留言中得知此次入住給您留下如此美好的印象。您的喜愛與肯定是我們不斷前進的動力。我們致力於為客人提供乾淨整潔的住宿環境和美味可口的菜餚,酒店全體員工期待您的再次光臨,相信一定會有一個更加難忘的入住體驗。祝您生活愉快!
JamesLuke
Standard Queen Size Säng Solljus Rum
Bodde på jan. 2025
Ensamresenärer
78 recension
10.0/10
Enastående
Publicerades 30 apr. 2025
Nice room, great location. Front Desk staff need more training, black face during the whole check in progress.
Översätt
Svar från boendet: Dear guests! Thank you for taking the precious time to share your accommodation experience. We are deeply honored to provide you with the accommodation environment of "Nice room, great location". Your affirmation is the driving force for our progress, and at the same time, we attach great importance to the feedback from the front desk service team.We are well aware that the satisfaction of every guest is the highest pursuit of our work. We are deeply sorry for the issue you mentioned that the front desk service team needs more training. We promise to take immediate measures to enhance the training of our team and ensure that every employee can provide professional, friendly and efficient services to improve your stay experience. Thank you again for your valuable suggestions. Your feedback will help us continuously improve and provide more outstanding services for every guest in the future.
Denzchy
Standard Queen Size Säng Solljus Rum
Bodde på juli 2024
Ensamresenärer
29 recension
6.5/10
Publicerades 9 aug. 2024
I booked for 5 nights. When I checked in, they gave me a room that looked completely different from the images. It was very dark and small. Also, the carpet was dirty and had hair on it. After two nights, I checked my booking again and noticed the huge difference. I went to the reception and showed them the photos. They then changed the room. The room I got then was exactly the type I booked. Please take a look at the photos I uploaded here, you will see the enormous difference! I find it extremely inappropriate to give me this TERRIBLE room when I book for 5 (!) nights. They seriously gave me the worst room of the entire hotel and didn’t care at all. Check the photos and judge by yourself! Positive things: the location is great, directly in the city center.
Översätt
Svar från boendet: 尊敬的賓客,感謝您入住南京新街口蘇寧諾富特酒店,沒能讓您獲得良好的入住體驗我們感到非常抱歉!我們將會加強酒店軟硬件設施以及服務質量的提升,務求讓閣下入住有更為舒適整潔的環境,期待您的再次光臨,祝您生活愉快!
kee mun wan
Standard 2-säng Soligt Rum
Bodde på nov. 2024
Familj
62 recension
6.5/10
Publicerades 2 jan. 2025
A average hotel with only good points is located at town centre , room small and Lift lobby alway got bad smell
Översätt
Svar från boendet: Dear guest,Thank you very much for staying at Novotel Nanjing Central and taking the precious time to share your stay with us. I feel very sorry for failing to fully satisfy you. We also immediately feedback to the leadership regarding issues. Thank you very much for your comments. If you have any questions or needs during your stay, Please feel free to contact the hotel reception at any time. We will solve it as soon as possible,All staff of the hotel look forward to seeing you again. Best wishes to you and your family.
ahmadreza javier
Standard 2-säng Soligt Rum
Bodde på mars 2025
Par
5 recension
6.5/10
Publicerades 11 apr. 2025
Not foreigner friendly and very noisy. Better to find other options
Översätt
Svar från boendet: Dear guest, we are sorry that we did not fully meet your expectations, and we sincerely apologize for your dissatisfaction. We take every guest's experience very seriously, we deeply regret your feedback and will immediately optimize and improve. We are deeply ashamed of your unfriendly attitude and noise problems, and promise to strengthen staff training, improve service attitude, and will also contact the impact of the construction party outside the store, please feel free to contact us if you have any questions. Best wishes to you !