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Verifierade recensioner
Läge och interiör4.5
Bekvämligheter4.5
Service4.6
Renlighet4.6
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Gästanvändare
Huajian Light Enjoyment Double Bed Room (Super Cost-Effective)
Bodde på okt. 2024
Par
6 recension
5.0/5
Enastående
Publicerades 19 okt. 2024
nice nice nice
Översätt
Svar från boendet: 尊敬的貴賓,您好!非常感謝您對酒店給予滿分評價,能為您帶來舒適愉悦的入住體驗是我們最大的榮幸,我們也將再接再厲繼續做好,酒店秉承“用心真誠服務每一天”的服務理念,把每一位賓客當家人對待,為賓客提供最人性化的服務,再次感謝您入住紫荊花連鎖酒店,真誠的歡迎您的再次到來!
Gästanvändare
Huayu Time Twin Room (with Separate Dry And Wet Bathroom Areas + Excellent Ventilation And Lighting)
Bodde på nov. 2024
Res med vänner
27 recension
4.2/5
Mycket bra
Publicerades 8 nov. 2024
The hotel was clean. Our room had a little cigarette smell although we booked a non-smoking room. The shower was weak, and the tv remote was not working.
Översätt
Svar från boendet: Dear guests, thank you for your choice and feedback. We apologize for the unpleasant experience brought to you. We sincerely thank you for your valuable comments. We will pay more attention to the details in this regard. We will give feedback to the guest room department that it should be improved immediately. We always pursues to create a perfect check-in experience for our guests. We believe that you will have a new experience the next stay. We sincerely invite you to come again.
Gästanvändare
Huajian Light Enjoyment Double Bed Room (Super Cost-Effective)
Bodde på jan. 2024
Familj
1 recension
3.2/5
Publicerades 18 jan. 2024
Bad customer service provided especially front desk didn’t show their professionalism. As a hotel guests I am not feeling well with front desk service for all 3 staffs
Other than that was fine
Översätt
Svar från boendet: 客官您好,感謝您選擇紫荊花連鎖酒店,首先對您遇到的不便,表示深深的歉意,您反應的問題我們管理層已經引起了重視,並且對該員工進行了處罰,同時我也明白處罰不是目的,引起重視整改才是我們對客服服務的標準,今後我們對加強員工培訓和監督,我們一直致力於為客官提供高品質,真摯關愛的優質服務,您在入住前如果有什麼特殊要求,可以提前告訴我們,儘量滿足您的需求,希望為每一位客人提供最佳的入住體驗,再次謝謝您選擇了入住紫荊花連鎖酒店,祝您生活愉快!
Gästanvändare
Huayu Time Twin Room (with Separate Dry And Wet Bathroom Areas + Excellent Ventilation And Lighting)
Bodde på dec. 2023
Res med vänner
5 recension
2.5/5
Publicerades 18 dec. 2023
Checking and checkout was good. The location is good as it’s near Nanning station and other subway lines.
Huge issue was the room was not clean at all. They did the bare minimum of taking out the trash and replacing the toilet paper. There was no signs of deep cleaning at all as the carpets were dirty and the bathroom had mold growing. I asked for a non-smoking room but got a smoking room instead. Overall, the stay was fine but the cleanliness and the room type (smoking vs. non-smoking) was a huge issue.
Översätt
Svar från boendet: Dear guests: I am very sorry to bring you an unpleasant experience. The hotel is a smoke-free hotel. Guests smoke secretly in the room, and the staff can not see it. If there is any problem during the check-in process, you can contact our staff in time, and the staff will deal with it in time. Sincerely thank you for your valuable comments, we will pay more attention to the details of this aspect, for your next visit, we will do better!
Gästanvändare
Huajian Light Enjoyment Double Bed Room (Super Cost-Effective)
Bodde på dec. 2023
Ensamresenärer
1 recension
5.0/5
Enastående
Publicerades 21 dec. 2023
everything about the hotel was excellent ,the room was fantastic, a nice touch being the inclusion of bottled water which was replenished daily, yjr house keeping staff were great as were the reception staff, nicely located close to the metro and plenty of local restaurants to choose from. i have stayed in nanning on many occasions but this was my first time in this hotel, do i or would i syay here again, that is a definite yes .thank you for everything,
Översätt
Svar från boendet: I am very glad that you had a wonderful holiday at the hotel and your review is an affirmation and encouragement of our best service. We also have a lot of preferential activities, please continue to pay attention to us, welcome you to come again!
Loukmou
Huayu Time Twin Room (with Separate Dry And Wet Bathroom Areas + Excellent Ventilation And Lighting)
Bodde på mars 2024
Res med vänner
1 recension
4.2/5
Mycket bra
Publicerades 5 mars 2024
Is a good place
Översätt
Svar från boendet: 尊敬的賓客:您好!感謝您選擇紫荊花!出行在外要的就是一份舒心,要的就是一份親切,要的就是一份温馨,我們怎能不努力滿足您的願望呢,因為這也是我們的心願,願來到紫荊花的每一個人都是開心的!
Liên
Gästrum Dubbelsäng
Bodde på juli 2024
Ensamresenärer
2 recension
5.0/5
Enastående
Publicerades 20 juli 2024
Goodd
Översätt
Svar från boendet: 尊敬的賓客:您好!感謝您送的5分好評!美麗的時光,紫荊花與您不期而遇,感謝這份緣分,我們會倍加珍惜,期盼與您的下次相見!祝:安好!
Gästanvändare
Huajian Light Enjoyment Double Bed Room (Super Cost-Effective)
Svar från boendet: 親愛的朋友,您好,感謝您對我們酒店的喜愛,前進的腳步永不停歇,為了您的信賴,我們將更加堅持不懈,繼續努力,酒店有免費的停車場和自助的洗衣服務,讓您感受回家般的温暖,家是避風的港灣,有愛才是家,酒店一直希望會用自己的貼心服務,成為您心中的哪個家外之家,期待與您的下一次相遇
Gästanvändare
Huajian Light Enjoyment Double Bed Room (Super Cost-Effective)
Svar från boendet: 親愛的朋友,您好,感謝您對我們酒店的喜愛,前進的腳步永不停歇,為了您的信賴,我們將更加堅持不懈,繼續努力,酒店有免費的停車場和自助的洗衣服務,讓您感受回家般的温暖,家是避風的港灣,有愛才是家,酒店一直希望會用自己的貼心服務,成為您心中的哪個家外之家,期待與您的下一次相遇
Gästanvändare
Huajian Light Enjoyment Double Bed Room (Super Cost-Effective)
Svar från boendet: 您好,感謝您入住紫荊花酒店!酒店歷經無數接待,設施難免留下歲月的痕跡,我們會繼續加強對設備設施的日常維護與保養。母同時我們一直致力於為賓客提供温馨舒適的住宿環境,為您打造貼心的“家外之家”,我們也將以更為優質的服務來彌補此次的不足,希望您繼續關注和支持我們。再次謝謝您的點評,真誠期待您的再次光臨。