Hôtel Mercure Paris la Défense Grande Arche

設施：酒店很新，還有些裝修的氣味 衞生：新酒店，衞生很好 環境：離車站不遠，會聽到相關噪聲 服務：前台哥倫比亞籍的小姐姐很熱情且漂亮

服務, 整潔度良好

We stayed in La Defense before, and figured this would be similar. It was ok, the location is a bit out of the way. The room was ok for 2, but there was 4 of us, made it a bit crowded. We probably won't book here again, but Paris is still a wonderful city to see!

The hotel is located in Paris business district with surprisingly very low traffic. The environment was very pleasant and public transport access is amazing. A bus stop in front of the hotel and a metro just 50m away. The hotel is surrounded by small restaurants, a supermarket and once a week there is a market selling cheap stuff like clothes, shoes, gadgets, fruits, food, etc. The room is sufficient but the housekeeper only clean the room every 3 days (we stayed 4 days). Breakfast was good with the standard western selections. We come back when we visit Paris again in the future.

Please be careful when making reservations and staying at the hotel. They are absolute liars and make false promises. The services are pretty bad in general and the check in and customer service is pathetic. Also please do check the room rates on other websites since the rates on their website is the highest and it takes lot of exchange of mails to convince them and get the refund.

A hotel where you can enjoy every metro passing underneath, including a room shaking (i was in 304). Ridiculously loud. Breakfast mediocre and not ready in time, be prepared to face closed breakfast room doors, no croissants/pain au raissin because they forgot to bake them, and cold scrambled eggs. Staff was not receptive to complaints and started talking French with eachother not knowing I understand French perfectly as well............you should never ever start lying to your customers......Never ever again as this lousy experience came at a significant pricetag. Not worth the money at all, being there for business purposes a good quality sleep is paramount, and believe me, this hotel guarantees extremely poor sleep and mediocre breakfast. 2/10 score (and I have seen some hotels all over the world)