Poetica Boutique Sky Hotel

Was a little unsure at first the entrance is in an alley and you don’t meet the host til you get to the top floor the rooms are on, staff was very friendly, helpful, and kind, room was clean, great shower, good view, lastly great working AC.

First of all, I would like to say that the staff is very friendly and helpful. However, the challenge begins on arrival, as the hotel entrance is difficult to find. We had booked a Superior Double room and one King Standard room. Please note that if you book a King Standard room, its size corresponds to a storage room. You should not use this room for two people as it is simply too small. This room also has a separate bathroom, but there is only space for a small shower and a toilet. The washbasin is located directly next to the small double bed. Furthermore, your room neighbors must not be sensitive to noise. The exhaust fan in the bathroom made noise like a helicopter during take off. Even after asking the reception to repair the fan, no action was taken by the hotel to remedy this defect. The breakfast room on the top floor is lovingly furnished, offers a wonderful view over Naples, but is also very limited in terms of space. The breakfast staff is very friendly and helpful. However, the breakfast buffet is also very limited. It is somewhat surprising that, for example, the ham is unabashedly taken out of the vacuum packaging in front of the guests and placed on the buffet. likewise, vegetables that were not eaten the day before are returned to the buffet the following day. The selection of bread and pastries is very limited. There are freshly baked croissants and pastries, but these also come from the freezer. On the hotel's website you will find the following entry: "we present Poetica: a hotel that we have designed to think about how we would have liked to host our friends visiting Naples.". I wonder if the owners don't like some of their friends...

Impossible to find or get in, and internet connection is very bad. FYI - it’s on the 8th floor of the building. Elevator very small and sketchy. Aside from that, great property, great room, awesome service and staff!