Toyoko Inn Narita Airport Honkan

Beds are wide. Better than what i expected, better than in photos, The hotel has 24-Hour Lawson inside the hotel. Amenities also many choices. Breakfasts also free and tasty. Keep it up, much more than what I paid for.

Is very convenient to who need to be depart with early flight at narita airport. Downstairs having Lawson store and inside have atm machine as well. Hotel provide shuttle bus between airport and hotel. They provide every 25 mins per route for the shuttle. The room is clean and breakfast is well prepared. Self check in and check out, if any issues happen the stuff will come to assist you immediately. Very helpful and friendly. Very recommended 👍👍👍

Close to Narita Airports and provide complementary shutter to n from the Hotel. Rooms are small but ok with small built traveller like us. Got a Lawson that’s operates 24 hours so it’s rather convenient if you needs anything in the wee hours

They need to work on hospitality. Shu spoke to me in Chinese because it was more convenient for him assuming I speak Chinese. Yoda didn’t know how to store luggage properly. They make their own rules. Only gave luggage tag to some people and didn’t have clear rules. ***koshi (I couldn’t see the full name) had the shittiest attitude. Asking me if I understand. This was what made me cancel my second reservation. All three of them have the worst customer service. The hotel was 2-star before this encounter. I wish there was a way to give negative stars. The only positive things about the experience was the shuttle bus (extremely packed) and Lawson convenience store. The bed was extremely hard and super close to the window with dust. The toilet in the room had a ring around it; I suspect it is unsanitary. They don’t do room service, but leave towels right outside your door. The customer service in the morning is extremely poor. This was what broke the camel’s back. The man the night before was a little more friendly. They all think they can just detach themselves from service because the kiosk in front of them does everything. Originally, I was promised that I could leave my luggage here since I have another reservation a few days later. But when I was checking out, I asked to leave my luggage here and they said I could not do that anymore. They are inflexible and have the worst front desk attitude I’ve ever encountered. Shuttle, amazing! But there are A LOT more hotels in the surrounding area that offer this service as well, so I won’t be coming back here just because of its “convenience”.

The airport hotel served its function. The shuttle bus is frequent and helpful for both way travel to airport and hotel.

I chose this hotel because it’s very close to the airport, and it offers free breakfast and an airport shuttle service, making it perfect for people catching early morning flights. The hotel staff are very polite, and I appreciate how attentively they serve the guests. The bed in the hotel room is very comfortable and great for sleeping.