Domotel Kastri

房間很好，環境優美，床很舒服，衞生也非常好，房間有陽台，安靜，有停車場，早餐很豐富，性價比也很高：）

Nice hotel, located in one of Athens’ most sought-after and posh suburbs, Ekali. The rooms are not particularly spacious. The way the shower works is pretty odd. Delicious breakfast. The Front Office Manager, Mr Stamatis Karageorgiou, was very professional. Ms Marita Remoundou provided an amazing list of tourist attractions in Athens. Mr Spyros (restaurant) was very courteous and helpful. Mr Panagiotis and the rest of the staff were pretty much all over the place and seemed to lack experience. Also, a server should never pick up a glass with their fingers inside the bowl. According to serving etiquette, one should always hold a glass by the stem or base to maintain hygiene and avoid leaving fingerprints on the rim.

My colleague and I both booked rooms via our work online booking system. When we arrived, my colleague had a lovely room on the 2nd floor with balcony, and I was sent to a conference centre room at the back and quite a long walk (2 elevators) from the reception. My first room was very hot and the room had a very musty smell. I tried to call reception to change my room but the phone would to connect. I then walked back to reception and asked to change my room, which they kindly agreed to. I also asked why my colleague was given a room on the 2nd floor but no real reason was given, other than allocation. I was then given an alternative room, again back down to the conference centre. At this point, I had to leave for a meeting so did not have time to change again. The room was very basic and the curtains did not fit the window. I travel a great deal for work and was very disappointed in this hotel. I’m surprised that I was not offered an upgrade as I would have paid the extra…

The hotel is nice but I was assigned a room in the basement with no natural light and specifically designed for people with difficulty in walking. So I had an open shower that flooded all the bathroom and the water was also too much cold to have a shower. Bringing the case to the receptionist she said that the hotel was fully booked but I would have appreciated to be informed before and to have the chance to choose if it was ok to me. I think this will be the first and the last time in this hotel for me.

Just finished our trip in Greece. We stayed in Kifissia, in this beautiful and lovely hotel. Everyone was always kind and helpful from the start to the finish. Both my husband and my kids loved it. Reception was always smiling and answering our questions without a doubt.Panagiotis and Marita, lovely people. Restaurant was magnificent and the food/drinks were lovely. We spend most of our time with Giannis and Konstantina on the afternoon . Both of them were always very kind and quick to our needs and orders,even though their plate was always full with people. They give the restaurant what it needs. We also spent a little time with another waiter, I believe his name was Stavros or something similar. He was the opposite of what the previous waiters were and that kind of ruined our experience in the restaurant.He was also rude sometimes both to us and his fellow coworkers. The housekeeping ladies were full of love and kindness and our rooms were always clean. Overall 4.9/5 experience. We will sure return again.

Such a warm welcome! The staff couldn’t have been nicer. Lovely dinner sitting under the trees and great breakfast. Comfortable and well set out room. Such a pleasure to stay there, in a nice suburb, having flown into Athens and en route to Nafplio.