Portes Beach Hotel

We had the most amazing week at Portes Beach hotel. The hotel was beautiful, the pools & splashpool were lovely & perfect for my daughter. The staff were all so hardworking, welcoming & friendly, nothing was too much trouble. They went above & beyond. The animation/kids club team were absolutely incredible, so energetic, so kind and caring, you could see how much the kids genuinely adored them.

Portes Beach Hotel looks fantastic on the photos and when walking around the hotel it is stunning however their is a few issues we had whilst been here on holiday. Food Basic all inclusive food which is full of grease and is very limited, although there is plenty of choice and it is a different menu each night and some nights the menu is better than others but it is not good when most of the nights we were unable to eat a lot of the food due to it all so being inedible due to it not been cooked enough. Drinks One of the best things about the bar/ restaurant given you a bottle of water so long as you are on All Inclusive, the beer (Zorbis) , cocktails (San Francisco, Portes Blue (Ouzo), and Vodka where the best drinks, all the other drinks at the bar you could teat the cheapness to them. Pool Both the main pool and the kids pool where good there where plenty of sunbeds and plenty of seats depending on what you prefer, both the pools where the ideal temperature. The Hotel does provide free towels which are blue and in your room already when you check in and can be changed on a Tuesday/ Friday. Beach Although small it is lovely there is plenty of room all around the beach for those who with to be on a sunbed or if they wish to sit on the sand, the sea water was a bit colder than the pool but you could walk out to the boys and it would just be past your waste. Rooms We got the main building room 401 which from family members we had the bigger room we had a large corridor in a way with a bed and sofa bed in which was lovely, in the bathroom there was your standard toilet sink and bath with a shower over the bath, however the way the shower is placed and the length of the shower curtain the water would blast out directly on to the floor. Hotel Staff Although most of the hotel staff where nice there were a few staff who were extremely rude and thought they were better than yourself with their attitude to ourselves, Whilst here I had to report that something stolen and was told the manager will be in touch with the staff and get back to me, I am still waiting on the manager to get in touch with me on this. All so not sure if anyone is aware that the tourist tax has changed and it works out around 10 Euros a day for us that was 70 euros.

What a beautiful place. We went as a family of 6. 4 adults , 2 children age 5 & 2. Hotel is clean and lovely. Our room was perfect location. Beach is beautiful. Food is delicious. Water slides are fantastic. The entertainment is a little poor and boring but tbh with 2 young children we didn’t stay out long so it was fine for us. We will definitely be returning.