White Sands Negril

Overall this place is made to come and sleep and not stay in the room. There is no tv in any of the rooms which is fine because we came to be out all day for the entire trip. This was a couples trip. We enjoyed the beach which was lovely. The food and drinks at the restaurant was great! The people were friendly. The first strike for me was there was no iron or ironing board in the room. It was at the front desk, which is a bit too much especially if you have a beachside room. The second strike, We did not like the fact that the water got shut off as my husband was in the shower with soap on him. I had to go downstairs to ask the security guard about the water situation and she was able to help thank God. The next morning when we woke up, there was still no water and was told that they are on the city water and the person to fill up water tank is on the way but they could not give us an eta. That was very frustrating! It’s hot and as a woman being on their cycle this is a complete nightmare! My third strike was the fact that the front desk closes. I know this isn’t a big hotel, but there should at least be someone there if you have any problems or questions. We enjoyed our stay in Negril but they need to fix a few things such as giving the rooms an uplift.

Beautiful property, kind staff, amazing food, convenient location for the beach and walking distance to the grocery store

This is my 2nd visit to White Sands and maybe my last. The female staff members are so unpleasant with the exception of the lady with the light brown eyes. The security guard that works in the morning on the beachside was the most unpleasant. Nonetheless the hotel is nice the manager needs to inservice their staff on better customer service