Gästanvändare
15 mars 2023
Loved the area, the restaurant, the beach....unfortunately, they were so disorganized that upon check in, I was told there was no room for me and my friend and that we would be placed for one night down the beach at another place (away from our friends who had rooms here) until the next day when they would have a room for us. Went to other place, it was filthy and NOT what I was expecting or what I was paying for, so I knew immediately I would not enjoy even one night here. Fast forward to 30 minutes later meeting our friends back down by where were supposed to stay - they ended up with extra beds, so my friend and myself pay 10 bucks for a cab to grab our luggage at the other place (because nobody from Firefly could or would drive us to get our luggage). We stay the night at firefly with our friends, a little annoyed, but glad to have our luggage and to be at the place where I had my reservations. I speak to people at Firefly the next day making it clear that I did not spend the night at the other hotel, and asked if they would compensate me for that wasted night and was told " we will work something out". We get situated into our place (by ourselves, no assistance, other than picking up our key, no apologies, etc)....seemingly no issues until the final day when we had to move one more time to a different room with no explanation. I'm not sure what's going on there, but I still had to pay for a wasted night and was basically told "too bad"...not our problem. Furthermore, if you stay closer to the main road, there are roosters on either side of the buildings that are noisy AF day and night - I would NOT recommend staying here if you can help it.
Översätt