Gästanvändare
14 september 2024
My stay at Hedonism II was a complete letdown, not only due to the unprofessional conduct of the staff but also the dismal state of the property itself. One of the entertainment coordinators was visibly intoxicated and behaved rudely and aggressively towards me. When I reported this to management, the General Manager, Mr. Graham, showed no interest in resolving the issue. Instead of addressing the fact that one of their employees was drunk and disrespectful, the situation was brushed aside with no accountability or integrity. Beyond the lack of professionalism, the resort itself is rundown and dirty. I was shocked by how poorly maintained the facilities were. Used napkins were scattered on the floor of the piano bar, I even spotted roaches in the dining area, and the rooms are old and outdated, in desperate need of renovation. It’s clear that cleanliness and upkeep are not priorities here. With intoxicated staff, unresponsive management, and a property that feels neglected, Hedonism II is not the carefree, luxurious experience it claims to be. Until these serious issues are addressed, I cannot recommend this resort to anyone.
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