Gästanvändare
8 februari 2025
The accommodation was cold, with not enough warm bedding, and dirty. The previous customer's clothes had been left in the room. The rooms were filthy, with used towels and linen. I tried daily to speak with and find the manager. They avoided me and did not call or try to resolve the problem, and no one offered to get the room cleaned. The activities were overcrowded and disorganized, and we had to leave several due to this., yet we were still forced to pay. Food ran out, with the Hotel allowing a large external birthday party to be held at the very small Hotel, which made eating very overcrowded with nowhere to sit and large queues and food ran out. There was no internet access (in spite of being told that there was), and the resort smelled of sewage. The customer service was poor and run by very young, inexperienced people. For the amount of money we spent being in excess of £6,000 pounds for three nights, I would not recommend Discover The World who sold the holiday to us or this resort. Other people who had [previously visited the location had said it was bad.
Översätt