Gästanvändare
14 februari 2025
3rd floor room facing pool. Tiny balcony which is in need of repair. Not enough hanging space in wardrobe. Very firm beds. Small TV 1 english channel . Kettle provided . Small fridge in room. Bath with a shower which is powerful but if you want a bath it take 35minutes to fill, I kid you not. Towels need replacing as old.and hard so maybe bring your own. Plenty of lighting in room and socket next to beds. Free air con ,we never used so can't review. Safe in wardrobe is 3.50 euro per day. Room cleaned daily Outdoor pool was freezing but it is Feb. Wouldn't use it as it wasn't cleaned whole of our stay and had a film on top of it. Inside pool is filthy dirty and smells . Reported it to receptionist after we used it for 5mins then got out. Small gym area. Lockers but no keys given. Didn't matter as didn't stay . Jacuzzi next to indoor pool kept overflowing to the floor below. Warm but felt that too was dirty so got out. Other review said happy friendly staff, I saw none. They didn't acknowledge you unless you spoke first. Not the best customer service in my opinion. Worst part.. food. We went half.board but ate out mostly . Cold food ,unamingative, plain ,bland. Buffet style ,help yourself as standard . We paid cheap with Easyjet for 4nights so it was doable. Situated up hill near the market / capistrano village urbanisation , a good 30min stroll to Balcon de Europe. 20min walk to bus station/ stops Positives are - Pool area is a sun trap and a nice area to sunbathe and that's about it really. We are all different so maybe this is someone's cup of tea just not ours. We expect a bit better customer service at least. I'd say suitable.for the older generation as not alot going on in the hotel . Think a singer comes a few times a week. Oh and if you.like football there are 7 TV screens in the tiny sports bar adjoined to the hotel.
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