Sol Nessebar Palace Resort & Aquapark - All Inclusive

Radar, Elena, Valentine and Mika have been absolutely amazing on our holiday. I cannot thank them enough for how much they have put into making my 4 year old sons holiday. Thanks so much guys x

We stayed for 10 days from 23rd May. Not everything on site was open due to season only just starting. HOTEL/GROUNDS Grounds/reception area cleaned and maintained regularly. There is a shop on site that sells drinks, alcohol, chocolate, Beach things, souvenirs etc. Currency exchange at reception and a ATM. 3 lifts available. Games room with pool tables and PlayStations, both are extra cost. First Aid room and Travel Agent help desk also located within hotel. The beach is really close. The water is calm and shallow but there is a bit of seaweed. Sunloungers available at no cost. There is a spa, hairdressers and gym, however we didn’t use any of these. Zorbing and mini go carts are available for extra cost. The wifi was awful, only really got connection if you were in the reception or dining area. In the room it was very hit and miss and by the pool it was non existent. Pools - The hotel shares its ground with 2 other hotels (same chain) There is 3 main pools one for each hotel then a smaller shallower kids pool with a slide then a baby pool. There are 5 slides, you need over 12 to go on your own, under 12 can go on with an adult. You can’t move the umbrellas but there are plenty of them and there are plenty of sunloungers. There is also an indoor pool. The signs say no inflatables but this isn’t policed and they allow them. This may be different in busier times. Improvements for me would be that the WiFi needs to have a much better connection. ROOMS (we booked a family room) The room had a large comfy double bed with plenty of bedding/pillows and a smaller single bed. Plenty of hanging space for clothes but no draws. A mini fridge is in the room and can be stocked at additional cost. Air con was ok and TV had loads of different channels but only one in English. There is also a safe available in your room for a cost of 7 Bulgarian lev per day. The bathroom is a decent size with a good flow shower and a bath. There is also a hairdryer. Towels are replaced daily and the bedding every few days. The rooms were clean and there were 4 plug sockets. We were on the sixth floor, there is a little balcony with a table and chairs and a drying maiden. FOOD Only the main restaurant and German snack bar were open. Didnt try the snack bar but the main restaurant is buffet style and the quality of the food is really good and there is a lot of choice that is constantly replenished. No problem finding a table to eat. You can eat inside or outside. Sign says there is a dresscode but this didn’t seem to be policed. Beware of seagulls if eating outside. During the day there is ice cream, pizza, chips and donuts available at selected hours. Popcorn can be purchased for extra cost in the evening. Staff - all the staff we spoke to were polite, friendly and did everything to make our stay enjoyable. They all went above and beyond and are a credit to the hotel. The evening entertainment wasn’t great for older kids. Seemed fine for younger kids. Th

Room good. They got 3 hotels all put into one. Too many children for me. Meal times terrible looking for a table. Food cold. Taxis a rip off. Location nothing near. Won't be back. Show time repeated every week.I was there for two. Animation person said Scots were stupid.