Crowne Plaza Dusseldorf - Neuss, an IHG Hotel

Overall the trip was good. We visited out of season so the hotel was fairly quiet. stayed for 5 nights. Like a few reviewers have commented, we booked a queen/ double bed and upon arrival to our room discovered we'd been given the key to a twin room ( two single beds) however upon being informed of the error by my husband, we were quickly moved to another room that was spacious and had the most comfortable bed that I've slept in, in a long time. Parking wise, because it was out of season we were able to find on street parking with no issue and public transport was easy enough to access near by. We got the train into Dusseldorf and Koln during out visit. The gym is basic but enough if you want a quick workout and the pool is a reasonable size, you just have to watch out for other guests who think it's appropriate to take their phones poolside. The sauna has hot coals and was nice and hot, but the lockers in the ladies changing rooms didn't want to lock and one ate my coins. Food in the restaurant was nicely done but drinks in the bar a little pricey ( but I think most hotels are like that).

Usually Crowne Plaza is quite a bit more modern and updated. Staff seems inexperienced and not trained for 4+ stars, somewhat rude and takes very long to check in… Rooms are size wise good, bathroom on the old side but clean. Overall I would recommend staying in Dusseldorf itself, as this is quite far for a city visit traveller.

Nice room and good service. Not many kind of food in cafe / restaurant. Breakfast is with many difference chooses.

Nice location, close to the city center, great view and environment

Very good and nice place. But pool was little bit cold.

The room in the hotel is new and clean. You also have good view of the river. If you drive with car, you can park it in front of the hotel with no fee.