Hampton Inn by Hilton New Albany

I stay at this Hampton often when I travel to Louisville for work. It is a nice, clean, quiet place. The staff is always pleasant and welcoming. Only words of wisdom are… plan ahead for food as there are not a lot of restaurants around.

The hotel was nice and clean. Staff was friendly. Breakfast was well stocked each morning. The TV in our room did not work. It turned on but the picture was completely distorted.

Not impressed at all Large amount of parking lot was blocked off, hotel room smelled like an old man, window covering wouldn't raise more than a couple inches causing room to be very dark, beds were rock hard.

This was a very nice Hampton Inn. The traffic was a little noisy in the late evening, but either it settled down or was insignificant after we fell asleep, since it never woke us up. The breakfast was disappointing; signs in the breakfast area indicated eggs, omelets, and biscuits, none of which were on hand. There were greasy fried tater tots, two types of sausage, some yogurt, some cereal, some fruit, pastries, and waffles. If you don't eat pork and you're trying not to sugar up first thing, it was quite limited. But the hotel itself was nice, clean, and staff were friendly.

The beds were uncomfortable, pool was not open/operating (it was the beginning of May so maybe they don't open it until later). The area outside is extremely noisy, hotel sits right off the highway & you can hear all the road noise, so don't expect to sleep past 6am (even with the ac on). There's no happy medium with the ac, you're either stuffy & humid or freezing. The breakfast was decent but the attendant was very rude. The roads around the hotel are one way so it makes it a little inconvenient getting in & out. If ever in the area again, I would go elsewhere. The AM front desk attendant was very nice & helpful.

The location is next to the interstate, making it easy to get back and forth to Louisville. We did go down late for breakfast the first morning and they were out of pretty much everything, including coffee and the front desk attendent was on his phone and not empathetic about the situatuon