Courtyard New Bern

Great location and view. Definitely recommend a balcony with a river view

We loved everything about this place, with one exception. All the pillows in the room were feather pillows. I may have been able to call downstairs and received something better. But it was late and I gave it a try. Everything else was absolutely wonderful!

Terrible room. Dirty bathroom, rug and walls. No water pressure. Water stopped when taking shower. Complained but never fixed. Don’t stay here. I left and went to Marriot Courtyard.

The best thing about this hotel is the location. Everything else is average or below average in terms of cleanliness and service. They don’t provide room service but every three days, which this time was fine for us considering we were on a road trip and it was a one night stay, but I couldn’t imagine being a family or stuck in there for three days with no actual service. The sinks were super low. When my husband first said something about it, I thought it was because he’s 6’2” but I’m 5’3” and was hunched over that low sink (wasn’t an accessible room). It was just very low, low toilet, very little water pressure (had to turn around three times to get wet in the shower, and forget washing shampoo out of your hair). It seems like a hotel that has had a lot of cleaning & maintenance shortcuts and cutbacks. If Location is a thing that matters to you then you can probably tolerate it for a short period because it is beside a beautiful lake park and in the heart of history with a lot of things you can walk to. Otherwise, find alternatives.

The front desk staff were so helpful. They went above and beyond to make our stay wonderful.

Excellent waterfront hotel walking distance to everything. We will stay here again.