The Singh Empire, New Delhi

Rooms comfortable ac worked well clean all staff was very friendly and helpful set in busy location but staff answered any questions and gave advice food was good and readily available cool drinks available booked a trip with travel centre and airport transfers drivers friendly and punctual

Good hotel, very nice Staff, accommodating and helpful. Especially Rajib who was always there when we needed him, performed cleaning to the highest standard, very proactive, friendly, talkactive and polite. Hotel situated nearby railway, which is a plus. Breakfasts greasy for me, yet variety was a plus.

Excellent service and we have visited two times. Friendly and helpful staff. Clean rooms with AC. Rooms with comfortable equipments. Delicious food for both adults and children.We highly recommen the hotel.........................

I’ve been client from June 6 to June 14. However this hotel was such a disaster that I decided to leave earlier, two days before despite having already paid for the bill. So first of all, important to note that at the reception the guy only asked me to modify the dates of my booking, so he would be charged less. I of course refused, since I wouldn’t be refunded. Basically this is my experience: - When I arrived, I’ve been correctly received by one people who kindly helped me to withdraw money from an ATM. Please note that you will be charged 1200 roupies for the trip from the airport to the hotel, where as calling Uber will cost you approximately 3 times less. - The soft that you will get is something like a soda or redbull. - The room I was initially given didn’t have any A/C working. After one day I was moved to another room, which was cleaned only one time out of six days despite me requesting up to the manager. - There was a smell of toxicity in the room that seemed to be in the whole floor. Never got an explanation of what was happening. - My mistake: breakfast wasn’t included in the booking, however I was never reminded. Also, when charging the breakfast the reception tried to charge me again for the trip from the airport to the hotel. Their mistake. - So much noise: People shouting at 02:00 AM. - The gym is very small, but works. - Location is really bad, super crowded. You will get ages to move from any place to there. - Electricity falling down approximately every 30 minutes for a few days. Manager said that it was a problem everywhere in Delhi, but that’s not true. - Breakfast is average. Not good, but not bad I think I would rather sleep outside than going back to this “Empire”. A disaster.

Location only okay as in a busy commercial area.Hotel generally quite good, although a couple of major shortcomings, which led to our room being changed. Best aspect was the willingness of staff to be of assistance, we finding Sakshi - the young girl at reception - great. She was always keen to assist, was interested in how our stay was going, and always greeted us with a smile and chat. Restaurant also provided great food at very reasonable prices. John at Travel Desk was also exceptional and went out of his way to arrange a pleasant outing for us.

I booked this hotel for a week but when we got there they give us terrible room then i paid more for changing the room, when we want to use the room, we saw that it was too dirty and on the most the towels remain alot of long haid All the blanket and pillow was too dirty and it was so bod So i decided to leave the hotel and go to somewhere else I suggest you not to book this hotel and it so bad And also location is in the very bad and dirty place