Gästanvändare
4 december 2024
****Hotel Cottage Yes Please - More like HOTEL COTTAGE NO THANKS*** I strongly advise anyone considering Hotel Cottage Yes Please in New Delhi to set aside a bit more money and opt for a different hotel. My stay here was a complete disaster from start to finish. Upon arrival, we were moved to a smaller room. The room itself was outdated, with damp patches on the walls and ceiling. The décor was old-fashioned, and the overall condition of the room was poor. Despite the bedding being changed daily, it was always dirty, with noticeable stains. The towels were in such a bad state, they were grey and discoloured instead of white. To make matters worse, there were flies on the bathroom ceiling. I had to take the time to write a 'to-do' list for the staff, detailing what needed to be topped up in the room, including toilet paper, towels, and water and even then they would forget something. The fan was ridiculously noisy—sounding more like a commercial generator than something you'd expect in a hotel room. Additionally, this place is not suitable for families with children. There was exposed wiring around the AC unit in my room, which was only covered by insulation tape. The handheld bidet was fixed to the wall using two brown raw plugs, which felt incredibly unsafe. We also had to ask for bottles of water, which arrived with dirty exteriors. Noise pollution was a constant issue. From around 6 a.m. every morning, all you could hear was the incessant honking of car horns, making it nearly impossible to sleep or relax. The hotel is also surrounded by beggars who use children as a tactic to extract money from passers-by. They would wait outside the hotel door every morning, making for a very uncomfortable and unsettling experience. Communication with the staff was also problematic. Although we know some Hindi, we're not fluent, yet whenever we complained, the staff would swear and talk about us in an unprofessional manner. To add to the disappointment, the staff seemed like a group of teenage boys dressed in casual clothes, with no proper uniforms, which gave a very unprofessional vibe to the place. The hotel lacked basic amenities such as tea and coffee facilities, meaning we had to go to a coffee shop across the road just to get a hot drink. For anyone expecting the standards of a UK travel lodge (a 2-star hotel), this will be a huge letdown. Overall, it was a terrible experience with a shabby finish. I would strongly recommend you look elsewhere for accommodation—this place was nothing short of a disaster.
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