The Magnolia Mansion

Truly the worst experience I’ve ever had at a hotel. Courtyard room 2 was dank and musty with a bed made of plastic that loudly crinkled any time you moved. The doorknob lock also did not work to keep the door closed. All of that was tolerable in an old building, but the event that the mansion hosted for hundreds of drunk college students was not. The noise of them all walking overhead was incredibly loud and impossible to drown out, and at one point some of the guests tried getting into our room to presumably find some privacy. It made for an extremely stressful several hours and a late night till we could finally fall asleep. I had never considered leaving a hotel early until this stay. Quinn and Rita (who both work at the mansion) did their best to express understanding, keep the students away from our room after they tried to get in, and asked management to call about us about the awful experience, but I never heard from them. Management clearly does not care about their guests and just wants to maximize profits. This mansion should not be hosting events while also hosting hotel guests - it is not a location equipped to handle both without it coming at the expense of the other.

DO NOT GO HERE. I booked Magnolia Mansion on November 11th and on April 9th I got an email stating, "As requested, we have cancelled your reservation." I called and asked what that was about since I did not cancel my reservation because they had pipe issues. The guy at the desk told me that in order to get my money back he had to personally cancel it and that my money will be here in 3-5 business days. It is May and I still do not have my money back? I have called MULTIPLE times, left voicemails, sent multiple emails and NOTHING. I called the Louisiana Welcome Center and they said that MM had "electrical issues".....electrical issues and pipe issues are two different things, so which one is it? I have also filled out the paperwork for Better Business Bureau for SCAMMING PEOPLE! I will not stop calling until I get my money back. Hopefully someone from MM checks their reviews :) Go read the Facebook reviews of this awful place.