Hotel Indigo New Orleans - French Quarter

Everything was ok basic hotel amenities… was charged a deposit upon arrival and was told it would be refunded up to 7 days after departure. I went weekend of June 6 and today is the 24th and I have yet to receive my room deposit my friend who I went with had called first and spoke with someone and she was told that they didn’t get their deposit back because of parking in which they had already paid for parking so they basically took the deposit and my friend told the lady she spoke with and that me her friend didn’t drive and still hasn’t receive my refund. I called the hotel and the lady couldn’t get in touch with front desk after speaking with my friend because they was expecting me to call and ignored it I’m sure. Everything is fine until you playing with someone’s money there should not be any reason for me to get my deposit back.

Great hotel Any easy walk to the street car, bus, and French Quarter

I recently stayed at this hotel and had an amazing experience! The staff is super friendly, and everything was just perfect. The facilities are top-notch, and the room was incredibly spacious. The highlight for me was the bed – it's the most comfortable hotel bed I've ever had. The hotel has plenty of amenities, including a cafe downstairs and a large lobby area. They also provide daily cleaning, which was great. I had no issues during my stay and really enjoyed my time there. If I ever visit New Orleans again, I will definitely stay here. Highly recommend!