Gästanvändare
5 maj 2025
The service was good and the staff spoke English, which was great! Upon arrival, there was a huge tour checking in so it took quite awhile before we could get to our room. Our room was fairly clean and quite simple for a five star hotel - nothing too fancy. The air con would act up and not turn on at random times so that was a bit annoying. The bathroom looked very nice, however we found strands of hair around the bathtub area....which made us question the cleanliness of the room. Hand soap was not available and you would need to pay for a kit - a first we've seen in a five star hotel. The hotel offers laundry service but it's very pricey! And no iron available to use...also had a fee. There's a rooftop pool available but we didn't use it. Location of the hotel was pretty good as it was close to different forms of public transportation. It was an okay stay but not sure it would be a place we'd return to should we travel in Taiwan again...
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