Hotel Barrière Fouquet's New York

We stayed here over the weekend and enjoyed every minute. The rooms are impeccable and so are the linens and toiletries. We enjoyed the Brasserie for brunch which was top notch. We plan on coming back. Service though is not the same as in Paris. The staff needs some French intervention.

I stay at super lux hotels and was excited to add fouquets to my list but I’m sorry to say it wasn’t what I had hoped. I post reviews only when I see serious areas for improvement from a space and this hotel has some work to do outside of the design. Great location. Quiet. The hotel is in fact beautiful and new and well designed and it has a private club feel to it which is nice. Room was decent size and lots of light too. But the rooms are lacking the amenities a hotel of this caliber and cost should have. 1. No steamer in room 2. No complimentary mini bar snacks at all (very odd usually with lux hotels there are a few or the hotel gifts you some in a welcome basket of some sort). 3. The provided in-room hair dryer is so cheap and horrible (all lux hotels I’ve been to have high end hair dryers - Dyson, t3, GHD). 4. Turndown service is barely anything. They move the throw pillows, put out slippers (in the bag but don’t undo it for you) and close the curtains. They put two bottles of water on the same side of the bed. They don’t tidy up. They didn’t take our used cups, didn’t place fresh towels out, didn’t clean up the vanity at all (usually housekeeping will organize my vanity items, wrap up cords, fold towels, etc). Speaking of housekeeping, they are often chatting in the hallways while working and it’s pretty loud and annoying. Also if your do not disturb isn’t on they will literally ring your doorbell at 8:30AM to makeup your room. It happened to me. While everyone is very friendly, the service can be lacking. Waiting 30 minutes for a cocktail or one-hour for food is not acceptable regardless of being in the bar, rooftop, or restaurants. But one of the things is that if you’re not a celebrity or some sort (even D-list or micro influencer) while you get treated very nicely (everyone is friendly) you’re not going to get the same service or speed of service which in NY I rarely see so this felt weird. I also witnessed several times that they clearly save many tables for possible “celeb” walk-ins (they tell others the tables are reserved or they “don’t have enough staff” and then a semi-recognizable person shows up randomly not even staying at the hotel and suddenly the table becomes available. Meanwhile they are turning away paying guests. For over $2000 a night the issues above are not favorable. It’s a cool spot but for the cost it’s lacking a bit.

The room was great and the bed was exceptional. The staff was very attentive. We especially enjoyed the Hydrotherapy pool and sauna in the spa. We were very early and went to the restaurant for lattes. The restaurant manager was kind enough to provide at no charge. The front desk lady brought our room key when the room was ready and our bags were already delivered to our room. The rooftop is very nice.

Hotel is overpriced and overrated. The staff is also incredibly rude and not helpful. Didn't like the hotel decor - tacky and not classic. Also, the room was noisy at night. The restaurant was very expensive and service abysmal. Would never stay at this hotel again.

We walked in and they were people eating take out food at the lobby and this is supposed to be a 5 Star restaurant then we decided to go straight to the restaurant and they were serving Brunch menu only There is something seriously wrong with this hotel it seems that they don’t know what they are but one thing for sure it’s not a 4 Star Hotel and no where near it

Beautiful hotel and impeccable service - I can't wait to get back. I lived in Tribeca for many years and after I left the city I was a dedicated patron of The Greenwich on the four or five times a year I was back in town. However, after multiple bad experiences with management I stopped and stayed in a different area of town. I'm excited to say that I can now return to my old neighborhood after finding Hotel Barrière Fouquet's New York. The design is beautiful and the glow that fills the lobby area when the sun is shining is a refreshing experience compared to most other city hotels. However, the way I truly enjoy my stays in beautiful hotels is via their staff and the ones that work here are an absolutely pleasure to interact with. There are a few I'd like to mention specifically - concierges Nathaniel and Valentina were incredibly helpful with the logistics of getting me to the hotel at a very late hour and for handling a package that arrived at the hotel after I checked out. Also, Tenzin at the front desk was more than happy to accommodate my request when I needed a special breakdown of my bill at checkout and arranged to hold an item that a friend had left in my room until she could pick it up. Food and beverage were stellar and it's overseen by the very helpful and kind manager, Fernando. At 2 am when I arrived at the hotel l was starving and beyond excited that I was able to order a burger and fries via room service (absolutely delicious). It was so late but the voice on the line did not seem to be put out and even hunted down a glass of wine for me though the bar had closed for the night. I had breakfast at the hotel on two days and brunch once and the same person served me each time and always greeted me with a smile (forgot to get their name). I had dinner at the hotel one night with three other people and the food was tremendous but our server Steven (spelling?) was what made our meal extra special. The fact that I can again stay in my old neighborhood at a incredible hotel makes me very happy and I'm looking forward to my return in a couple of months.