IMPERIAL STAY B&B

I'm appreciated for a 15 percent discount, but I am not going to use it and there were circumstances that made me stop in Brooklyn. Certainly, I can't blame the hotel for the extreme heat, but the air conditionair is extremely noisy even in the low mode, which was the only working button on the remote controller. I couldn't sleep by that, but turning it off caused me to face stufiness and noises from outside my room. The fan as alternative was a one big mockery that wasn't so much helpful. Additionally, the cleaner could be tidy because I found hair on the bed and the carpet wasn't clean, and why TV set without channels?

It was very clean and beautifully decorated. Comfortable bed. A good location near subway. Nice neighborhood. Food & coffee for breakfast was great.

Again, I am very satisfied with my overall experience for the second time around—it actually exceeded my expectations AGAIN. The amenities and facilities were excellent and thoughtfully prepared, and the service was consistently outstanding. Everything was neat and well-organized, which was definitely a chef’s kiss, and it never failed to meet all my needs throughout my stay. The food was great, and the staff were incredibly kind and welcoming. This place truly felt like my home in New York.

The facilities were clean and comfy. My only compliment is the customer service. We were left to fend for ourselves and called multiple times for help with the door and had no response. Other than that, I would return. It is nice, comfy, clean, and has LED lights

Everything was great apart from the room temperature

The staff are friendly and helpful..

這是我住過體驗感最差的酒店，首先，它是公用衞生間，其次，這個酒店竟然沒有電梯，樓梯又窄又狹小，我們拖着幾個行李箱硬生生怕了三樓，差點沒從樓梯摔下去，真不知道網上的這些好評哪裡來的，別被誤導受騙了各位親們。還有，退房後快10天了，酒店收取的100美元按金到現在都不退還，聯繫了攜程客服，酒店的回覆是儘快退回或者已經退回，但是我一直沒有收到退款，按金硬生生被銀行記賬消費了，真是氣人，大家擦亮眼睛，酒店號稱有早餐，但是早餐是別人喝剩下的半桶牛奶，小半桶酸奶，也不知道日期是否新鮮，都是開封過的，真噁心，早上用個微波爐還斷電了，整個電器都無法使用，簡直差到極點！！！

位置不好找，就是自助公寓，房間味道比廚房味道還大，真心不見意入住，不會有房間服務的，門密碼改了，也不通知一聲，零下幾度在户外打電話發郵件溝通，真氣人

非常歡愉的一次入住體驗