Freehand New York

This location worked well for my friend and I traveling to NYC for a show that was nearby. True to all NYC hotels, the room was teeny, but we loved the decor and the bunk bed set up. The shower was nice and there were lots of fun details. The amenities were seriously lacking though. We were charged an 80$ "resort fee" during our stay. When we asked the front desk what that included we were told that it gave us gym access - whoopdidoo - and it was for the "amenities in the room." There weren't any that went beyond a normal hotel stay so I found this really annoying. There were robes, a hair dryer, a steamer, a television, a space heater (more on that later), a small notepad, a pencil, a safe, and an unusable teeny fridge. There weren't even bottles of water or info on the wifi in there. When we entered the room it was sweltering. The thermastat was set to 86! and the space heater was on high. I'm glad I noticed the space heater because it was a true fire hazard. It was odd no one mentioned that to us as we were checking in and it definitely could have been on since the previous visitor.

bad attitude and no one ever answer the phone  such a bad experience

The experience was okay, nothing too fancy.