Dr. Puppio
31 augusti 2024
It’s a well located hotel.
Poor check-in.., the employee was nothing polite.., and with little organization at the front desk.
The elevators cannot accommodate the volume of guests. They were completely crowded all the time.
American standard breakfast.
I had an extremely serious problem in the first night: there was a big leak in the bathroom ceiling. The situation was so unpleasant and dangerous. The plaster was coming off.
The front desk was advised.., and in the morning they told me that I could go out (US Open).., because they will call an engineer/plumber and they would solve that situation.
So.., after eleven hours out.., they did absolutely nothing.
This hotel does not convey confidence and especially comfort.
I will never stay at this hotel again.
I really do not recommend this place.
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