Residence Inn New York the Bronx at Metro Center Atrium

The staff, especially Winzell were super helpful. She helped my & my kids with my room and switching my room when I needed an upgrade. She helped me get checked in early too. My room was very nice & super clean. The water pressure in our bathrooms was fantastic! The bathrooms were very, very nice-spacious. I really enjoyed my stay and look forward to returning to the hotel. The parking was great too! It comes with your room and they just give you a pass to display in your car. My only suggestion are more food options in-house & the AC was a little loud in the room. Both things doable but just a suggestion to make it even better!

The breakfast included completed my welcome stay! I would definitely book this hotel again.

I love the size and layout of the rooms. Location of the hotel is easily accessible to shops, restaurants and major highways

Nice hôtel Was pretty good overall. Spacious room with full kitchen. Only issues were terrible water pressure in the shower and nightstand drawers that wouldn't close.

The Residence Inn New York The Bronx at Metro Center Atrium was an excellent choice. The cleanliness was the best. Spills cleaned immediately. Excellent staff.

My electric sockets were not working when I arrived. I was trying to charge my phone when I got to the room. Nothing worked. The desk clerk wanted to sell me a new charger instead of sending someone up to the room to check it out. My tv stopped working at 7 in the morning I was told the engineer comes in at 11. After going back and forth someone came up and fixed it. There was a large bug in my room. Disgusting. It was not a good experience.