hazela572
30 oktober 2023
What has happened to Marsdens? We had a shocking experience. We had pre booked several days before as a few weeks ago we couldn’t get a meal without booking (even though the pub was empty!!). The first disappointment was they had no Sunday dinner left (it is advertised on the menu as ALL DAY Sunday roast!! So, my husband plumped for fish and chips, what could go wrong there? No fish OR CHIPS left!! OMG how can a restaurant like this run out of chips?? there were several other things not available on the menu also. My husband had hunters chicken and asked for a side salad with extra onion. The chicken breast was a skinny thing, half a breast at best! They had run out of chips so he had sweet potato fries, which were overcooked and hard. The salad was a bit of limp leaf and a tiny bit of onion. I had the sausage and mash. Again, I asked for an extra portion of veg and when my meal came it was a portion of mash which looked like it had been stewing for hours, like gloop with three overcooked sausages and Aldi instant type gravy, no onion in it. The extra veg was a few peas tipped on the side (actually the best part of the meal.) We both complained and I received a bowl of totally overcooked mange tout and green beans, which looked like again they had been sitting since dinner time. The waitress said they had no onion left. We had been working hard all day and were starving, the only reason we ate this mess of a plate of food. A lady came out at the end and made the mistake of asking us if everything had been ok? We complained again and she brought out a fresh bowl of salad with a whole onion chopped up in it!! So they did have onion after all!! By this time we were frankly thoroughly peed off and just left. If we hadn’t already paid for the food we wouldn’t have, it was proper pants!! I will be contacting head office about this terrible experience, a stock so sorry by the manager is NOT fixing these problems. The lady who talked to us said there was no chef in, well why not let us know so we could have eaten elsewhere!!
Översätt