The Wrea Head Hall Country House Hotel & Restaurant

We returned for our third visit but unfortunately the attention to detail and service this time was lacking. I booked time away for my husband's birthday. On arrival check in was smooth and easy and we could get straight up to our room. The room was lovely, the bed was comfortable. The hairdryer however,blew cold air and a lack of a full size mirror in the bedroom was disappointing (there was a mirror attached to a door but no plug socket close by to do hair). For the price I believe fresh milk and a fridge should be provided in the room, not UHT milk. A bottle of still and sparkling water is also not sufficient. Little tweaks such as providing a pillow menu, fresh milk and water (which other hotels do supply) is a relatively easy fix. We booked dinner bed and breakfast for our stay. Unfortunately, my husband's deconstructed beef wellington was little to be desired. He requested medium rare but the fillet was very tough and over cooked. The lamb which I ordered was delicious. When we went to pay our bill, the reception desk asked how our meal was and did knock some drinks off to compensate, however, given their ratings for the food it was rather disappointing that the meal was not up to standard. Breakfast was tasty but I asked for additional toast which came 20 minutes after I requested it and by that time breakfast had been eaten. Flora spread was provided rather than butter which was available on other tables. A few areas that require improvement this time.

We had a lovely 1 night stay. The dinner was superb, as was breakfast. We had a beautiful bedroom on the ground floor. Shout out to the young barman who had a great knowledge of the food menu. Overall, we had a lovely night away and will be back again soon.

We were a party of 6 - 3 couples, having a night away at one of our favourite country hotels to celebrate my birthday. As returning guests we already knew what to expect, however if it is possible the service levels were even better. The staff were very attentive, and went out of their way to make sure everything was perfect. Dinner was excellent beautifully presented and flavourful, and all at an attractive packaged rate. Well done all thank you we will return again soon

What a wonderful place for an overnight stay. Booked as a Christmas present for my partner and stayed during twixmas. Room 40 (the chauffeur’s room I believe) was a delight. So spacious and comfortable. The bathroom was also lovely. I usually only take a shower, but the stand alone bath was so inviting I had to try it out. The only niggle here was that there was nowhere to put soap/shampoo etc. The massive bed was so comfy and we both slept really well. I usually struggle sleeping with new pillows but not here! We also had a fabulous meal - all three courses being delicious with plenty of choice on the menu. I would thoroughly recommend to anyone who likes to get away from it all amidst beautiful surroundings. I just wish we could have stayed longer so we could have taken a walk into the countryside which is on the doorstep.

Stayed for just one night on a dinner bed and breakfast deal staying in the main house. Room was lovely and clean, nice bathroom with roll top bath and separate shower. Drinks in the bar served by attentive friendly staff. Levi and Edward amongst others. Dinner was lovely. Something on the menu for everyone in the group. Standard of food was excellent, managed to squeeze a dessert in somehow then retired to the bar for a glass of port. Choice of rooms for dinner, all were beautiful and serving staff worked hard and were cheerful, polite and friendly. Breakfast was equally nice, again you could choose which room to eat so for breakfast we chose the library. Staff for breakfast were super too, sadly I forgot to ask the girls names so can’t give a mention but all were terrific and well trained and friendly. There are plenty of areas in the hotel so although full when we stayed there was plenty of places to sit and enjoy a drink in this beautiful hotel. Parking is good right infront of the hotel. I imagine the gardens would be glorious in summer. We all agreed we’d definitely be returning. Faultless and highly recommended.

Despite having given information via the email booking process of our ages ( married over 54 years) and disposition some 8 weeks prior to our 2 night stay we were allocated room 20 , up in the " gods " via 5 sets of stairs on the 2nd floor. No lifts . The room itself had head beware sloping eaves ceilings at the bedside and in the wardrobe and bathroom . An old stained carpet didn't inspire confidence . There was no dressing table , only a table with the usual tea and coffee facilities . The TV was one of the oldest flat screens I've ever come across and wouldn't respond to any input whatsoever , even with new remote batteries ! The view from our window , obscured by blinds , was of rooves and guttering with a glimpse of sky . The bedside cabinets had huge gaps in the drawer bases and , bearing in mind we're in December the room heating was uncontrollable with the bed duvet in a plastic bag in the tiny wardrobe ! We were cold . Then on our 1st night we went down to dinner . Pre dinner bar drinks were unpriced and dispensed without signature or room no ! My main course chosen was " Yorkshire slow cooked pork belly " with trimmings . The trimmings were as expected but the meat , and I use the word reservably , was atrocious - warm , wet papier mache was brought to mind . My wife's turkey seemed to have been similarly prepared but was edible . Sous vide cookery is all very well if done correctly - my pork showed what happens when they get it wrong . We ate elsewhere on the second day . On the positive side :- The building is attractive and the location is excellent . The breakfast choice is great as is its quality . Christmas decorations were pleasant although nothing in the room . That's about it really , a complaint about the dinner , not apparently passed on to management as expected , resulted in a £20 reduction , dinner is £45pp !! I doubt we'll trouble them again .