Gästanvändare
31 januari 2023
Almost every feature which the website claimed for this hotel was false. There was no air-con, no Netflix, the room was not secure, the floors were dirty, the kitchen and its contents were grotty, bathroom fixtures were broken, cockroaches ran around the room, doors didn't close properly, and the manager was an egotistical angry little man. I tried to find a solution for these problems, but was quickly told to put up with them, and a refund was not possible. Then I was insulted, and he hung up on me. The room was a decent size, but with no air-con or windows, it became a sweat-box, and we didn't sleep a wink. We couldn't leave fast enough. Please get a written statement that your apartment is ready and clean, so you can't be blamed for the poor room they want you to pay for.
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